Q: Multiple issues
When sharing the "Track With Us" link, there's an issue when clicking on "expanded view": Rating Captain's logo appears instead of ours!
When switching back from "expanded view" to classic view, the language defaults to Polish. When switching back to English, the graph legend still remains in Polish.
The legend shows 2 metrics, but the data point uses the same color for both metrics.
Moreover, how can we have:
High position: 1
Average position: 1
Low position: 11
And on the left:
Average result: 17.3
These numbers are inconsistent and unusable, aren't they?
PawelBurda
Feb 19, 2025A: This discrepancy likely arises from how the data is processed and displayed. The "high" and "low" positions refer to the best and worst rankings observed over a period, while the "average" result represents a more comprehensive calculation across all checks. We'll review this to ensure the numbers align correctly and provide a more accurate representation.
As for your question about checking the position: It’s essential to know if you're checking rankings through iSearchFrom or directly from your browser. Many factors influence the results, such as location, search history, or even browser settings.
The "Track With Us" link issue is a known problem on our end, and it will be fixed in the coming days.
We will get back to you with updates soon.
Agence-SEOPLUS
Verified purchaser
I didn't understand your response regarding rankings. In my message, I only mentioned the figures provided by the reports you generate and the multitude of issues that make it impossible to share these reports with clients and make them even unusable for us as an agency.