Q: Upgrading tiers
Hi,
I purchased your software back in January 2026. I really enjoyed your product and are greatful that is has returned. I wanted to upgrade my tier to the next level up (from tier 2 to tier 3) but it seems appsumo is saying I need to pay an estimated total to upgrade of $1080.00 after my original tier 2 credit? Seems not correct? Can you please advise?
Oliwia_RatingCaptain
Oct 5, 2026A: Hi tbourke,
Thank you for reaching out, and we're so glad to hear you're enjoying the platform!
The system estimate of $1080 is definitely an error. The actual upgrade cost from Tier 2 to Tier 3 should only be $108.
Could you please send an email to [email protected] with your account details? Our support team will assist you directly and ensure your tier upgrade is processed correctly at the proper price.