Hi Afforai,\u000adespite my efforts and different testing with pdf...it didn\u0027t work.\u000aI even paid some fees but nothing changed.\u000aI made a mail to the support one week ago but still no response...

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alecngn · Answer

Hi there,\u000a\u000aI\u0027m sorry to hear that. But I\u0027m available now on the customer chat if you require further support.\u000a\u000aAs for a tip to extract information from multiple documents, please make sure the Powerful Mode is turned on, the documents are connected to the chatbot. And when prompting, please be specific on the topic across the documents you want to synthesize.\u000a\u000aI\u0027m on standby ready to help.

alecngn · Answer

We\u0027re pretty on top of things, responding to every support issues and emails. I\u0027m proud to say I respond to 100% of questions, message, and support tickets. If I happen to miss your email, please email me again and I\u0027m happy to help you further.

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