Macanta Questions

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Q: Hi, I have bought macanta but I forget to valid registration.

Could you reactivated my account please ?
Regards

TECHNICAMJul 28, 2022
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Q: Will you bring the deal back?

ecorfyPLUSMay 24, 2022
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Founder Team
Pieter_Macanta

Pieter_Macanta

May 14, 2024

A: Hi,

We do not have any plans for a repeat deal at this stage.

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Q: Hi.

Congrats on the launch. Watched the YouTube webinar and looks very cool.

I was wondering if you have a done for you set up. I am an attorney and wanted to try this out for a law firm of about 20 staff as a CRM to manage leads and clients across different practice areas. While I’m ok with tech I probably will need some help either from you guys or maybe you can recommend a VA.

Also was wondering if you have or plan to launch a mobile app as we get calls on the weekends and when staff are working remotely. Last can a zapier sent lead info from a call center email directly to macanta so we don’t need to re-enter info. Thanks !!

rkdlawPLUSMay 8, 2022
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Founder Team
Pieter_Macanta

Pieter_Macanta

May 14, 2024

A: Hi there,

We do have done for you options. You can see them here: https://macantacrm.com/sumo-ling-support-packages

We do have Mobile Apps, we are pushing a rebuild upgrade this week for both Android and iOS.

Yes, you can use something like Zapier or Parsey to parse an inbound email and then send the lead directly into your Macanta setup.

Regards

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Q: I have a doubt, Macanta can record the UTM links that are placed on my different websites/campaigns/ads to ...

keep track of each person from the moment they contact us until they become a client and are added to their file within macanta, and can change been in the pipeline automatically??

Thank you

digitalshamrock7May 6, 2022
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Founder Team
Pieter_Macanta

Pieter_Macanta

May 14, 2024

A: Hi There,

We do not have that kind of tracking.
I suspect you might find a tool specific to that, which can send the data into Macanta, but you face two issues, which for me, would make it too unreliable:

1 - What if I have web tracking turned off, as the visitor to your page? In that scenario, you won't be able to link my actions to the CRM.

2 - You would need to use the unique visitor ID...

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Q: Hi First, congratulations for this powerful tool.

I can see the huge effort behind it, being a RAD tool seeker for more than 10 years.
I have already purchased the full stack in order not to miss it.
I have 3 questions:
1 - Is this tool limited to CRM / contacts type applications?
When I look at the features, it seems like there is no such limitation, but I wasn't able to get a clear answer (asked you below one of your Youtube videos, ticketing system etc.)
2 - Is "relationship" in your terminology, similar to the table relationships in SQL databases? I always see you showing contact related examples which leaves me in doubt.
3 - Is there a practical way to bind users to contacts when necessary? i.e. one-to-one relationship

C.P.May 5, 2022
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Founder Team
Pieter_Macanta

Pieter_Macanta

May 14, 2024

A: 1 - Is this tool limited to CRM / contacts type applications?
When I look at the features, it seems like there is no such limitation, but I wasn't able to get a clear answer (asked you below one of your Youtube videos, ticketing system etc.)

You can create any Data Object Type as you need it to be. The Contact Object is the only default Data Object Type in Macanta.
We work on the basis that a...

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