Mailbird Questions

Showing 1 - 5 of 58 questions
hope_and_tealhope_and_teal
hope_and_teal
Oct 30, 2023
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Q: I already purchased this a while back - and now you have 3.

0 out - does the lifetime deal previously purchased not include the new 3.0??

Founder Team
Mailbird

Mailbird

May 14, 2024

A: Hi there Cameron - our deal does not include the new version of Mailbird 3.0. The deal on here was for a Business license, which is a license associated with our previous version of Mailbird (called Mailbird 2.x), whereas now a new license will be required to use our latest version of Mailbird (i.e. either Standard or Premium).

If you require your personalised upgrade url to move to Mailbird...

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GrowGrow
GrowPLUS
May 17, 2022
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Q: Will I get the update to mailbird next when you release it?

Founder Team
Mailbird

Mailbird

May 14, 2024

A: Hello there!

Thank you for your query. For an upgrade to Mailbird Next, we plan on offering exclusive deals to all our customers for a cross-platform experience. We hope this helps.

Thank you,
Nicole

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PopopPopop
Popop
May 8, 2022
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Q: Hello, Is the whatsapp integration on the cloud or only at my pc?

We need our team to access it together

Thanks

Founder Team
Mailbird

Mailbird

May 15, 2024

A: Hello there!

Thank you for your question. We do use Web Whatsapp in Mailbird and it uses the constant connection to WhatsApp servers. Please note that WhatsApp Business is not supported in Mailbird as of now.

Please let us know if you have any more questions!

Thanks,
Nicole

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imageniumimagenium
imageniumPLUS
Apr 28, 2022
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Q: Your support told me that you are starting with "Mailbird Next" a mail app for android, ios, Mac and Windows very soon!

You also published a landing page for this crossplatform product. (https://www.getmailbird.com/mailbird-next/)

I asked the support what happens with my one-time-payment purchase of your regular premium mailbird software and if I will get a special price for a one-time-payment of the new software (mailbird next) as a present customer.

This was the answer:
"After Mailbird Next is released, you...

Founder Team
Mailbird

Mailbird

May 14, 2024

A: Hello there,

Thank you for your message and for sharing your thoughts with us, we appreciate this very much and feel sorry that you feel this way.

I have forwarded your feedback to our Product Team for further consideration.
Regarding the Mailbird Pay Once and Mailbird Next - both are developed simultaneously and we'll ensure that Pay Once gets maintenance updates until the end of 2023. We...

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hugosanguinohugosanguino
hugosanguino
Apr 15, 2022
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Q: You are basically selling a product that will be abandoned, right?

Was MailbirdNext planned only to get rid of LTD buyers?

Founder Team
Mailbird

Mailbird

May 14, 2024

A: Hello there Hugo,

Thank you for your message. All current users will still be able to continue using Mailbird PayOnce with all existing features. However, this offer doesn't include the cross-platform experience, available only in Mailbird Next. For an upgrade, we plan on offering exclusive deals to all our customers for a cross-platform experience, this is yet a work in progress.

Hope this...

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