eniston Knowledge Bases Reviews

Eniston has been a great fit for our business. Organizing content into categories is simple and keeps everything easy to manage. The search is fast and reliable, so our team and customers can find answers right away. I also like that it supports a custom domain, which makes the knowledge base feel fully branded. It’s straightforward, clean, and really effective.

We’ve recently deployed **Eniston.io** as the knowledge base for our SaaS product [Yuran.my](https://yuran.my), and so far it has exceeded our expectations.

What we love about Eniston:

1. **Simple Yet Professional UI/UX**

* The interface is clean, modern, and distraction-free. Both admin and end-users (in our case, parents) can easily browse guides without getting lost.
* Mobile-friendly design ensures articles look good on any device.

2. **Easy Setup & Management**

* We managed to set up **two knowledge bases within a week**:

* [Admin Guide](https://help.yuran.my)
* [User Guide](https://ug.yuran.my)
* Article management is intuitive, with no steep learning curve.

3. **Multi-KB Support**

* A huge plus! We can separate content for different audiences (e.g., Admins vs End Users) while keeping everything under one account.

4. **SEO-Optimized & Fast**

* Pages load quickly and are SEO-ready out of the box — helpful for public guides that need to be discoverable.

5. **Branding & Custom Domain**

* Having our own subdomains (help.yuran.my & ug.yuran.my) makes the knowledge base look trustworthy and fully integrated with our platform.

6. **Value for Money**

* Compared to other knowledge base tools we’ve tested, Eniston strikes the right balance between features and simplicity. For an AppSumo deal, it’s definitely a steal.

💡 **Tip for other buyers**: If you want a straightforward, no-frills knowledge base that your users will actually read and your team will actually maintain, Eniston is a solid choice.

Overall, Eniston has already become an essential part of our customer support workflow. Highly recommended for SaaS founders, startups, and even SMEs who want to improve customer experience without overcomplicating things.

Some days ago I bought Eniston and tried it right away. WOW! In no time I was able to create a clean website, customize its appearance nicely (with the help of custom CSS) and publish it. Linking a custom domain was done in two minutes. The site looks good on every device, equally well in light and dark mode. Eniston gives me exactly the features I need — and not a hundred extra ones I don't. I love keeping everything lean and simple like that.

What Eniston offers
▪ Intuitive user flow: The interface is clean, no frills, and self-explanatory. Dead simple to use.
▪ Powerful search: The search returns relevant results in fractions of a second and supports full-text, filters, and contextual suggestions — this saves an enormous amount of time.
▪ Structure & navigation: Thanks to clear categories and subcategories, tags, and internal links, visitors can easily find their way around the site.
▪ Collaboration: Teamwork with different permission levels. I’ve never seen this handled so practically.
▪ Publishing options: The site can be published publicly, with member registration, or password-protected (one password protects the entire website). Perfect!
▪ The website is fast. REALLY fast.
▪ Bulletproof GDPR compliant (German product)

Summary: One of my best AppSumo purchases — I’m very impressed. And by the way, this applies to every product from Ivy Mayhem, I love them all!

k gebruik Eniston als kennisbank voor mijn financiële platform FinCoach. Mijn eerste indruk is bijzonder positief: de interface is eenvoudig, overzichtelijk en modern. Artikels schrijven en structureren gaat heel vlot, en het design sluit mooi aan bij mijn eigen branding.
Wat ik vooral apprecieer is de snelheid en het minimalistische karakter: geen overbodige toeters en bellen, maar precies wat je nodig hebt om content duidelijk te presenteren. Ook de mogelijkheid om een eigen domein en logo te gebruiken maakt het een professionele oplossing.
Ik ben overtuigd om Eniston verder te gebruiken als dé centrale plek voor mijn kennisartikelen.

eniston is my first Knowledge base tool that I have used directly and it couldn't be more simple to use. Simply create your sections and categories and add articles to each one. Very easy to navigate and super intuitive without any learning curve at all. The only issue I'm having so far is getting my sub domain set up; I have added the appropriate DNS records but for some reason the platform is not recognizing them. Still will not be a make or break and I'm sure I will get it figured out.