I have been using Flowyteams for over a year now. Purchased highest tier in last sale.
Your AI has not worked once. Support is useless.
Also navigating between OKR, KPIs, Task board are not easy. Creating these are a hassle. Slows down my work efficiency. Has not brought me value for what I spent.
And now I see I have a lifetime employee countdown. What is this? Why is it there?
Founder Team
Dirks_FlowyTeam
Edited Jun 10, 2026
A: Hi Transcendant,
Thank you for taking the time to share this, and I sincerely apologize for the frustration you have experienced. You have been with us for over a year, and the experience you are describing is not what we want for any of our users.
Let me address each point:
Regarding the AI feature, we are currently working on improving it and have not detected any widespread issues on our...
Hi Dirks, It's been 6 days since the last question I asked and you promised to reach out . I've sent the mail you requested, but you've NEVER Responded! What's up with that? I'm trying here, at least make some effort!
Founder Team
Dirks_FlowyTeam
Jun 10, 2026
A: Hi Neebyen,
I completely understand your frustration.
To locate your email and make sure it gets to the right person immediately, could you resend it to [email protected] with the subject line "Neebyen - Follow Up" so we can identify it right away? Please do not share your email address publicly here.
Its a little worrying that people are having trouble getting ahold of you but the MCP functionality is too tempting for me to not consider you anyway.
1. How does invoicing and payments work? I live in South Africa and either need payment gateways that support it or manual status updates for invoices that can be changed when i see payments come in? 2. How does your AI work, does it use a credits system or do you offer unlimited usage? 3. How suitable is this for a freelancer?
Founder Team
Dirks_FlowyTeam
Jun 10, 2026
A: Hi DashDashJump,
Thank you for your interest! or technical support, we follow up via ticket to ensure all responses are properly recorded. For demos and tutorials, these are available in the support section within FlowyTeam
Regarding invoicing and payments, our invoicing feature is designed as a bookkeeping tool rather than a primary payment processor. You can manually update invoice...
I'm trying to get an answer to my question, but your AI keeps saying "I'm having trouble connecting right now. Could you try again in a moment? Sometimes network hiccups happen, but I'm ready when you are!"
Founder Team
Dirks_FlowyTeam
Jun 10, 2026
A: Hi That_Guy,
Thank you for flagging this and I apologize for the inconvenience. We will look into this right away.
To investigate your account specifically, could you please reach out to us at [email protected] with the subject line "AI Connection Issue" and include your registered email? If you have already submitted a support ticket, please share the ticket number and we will follow up...
Q: Your AI is Not Working, Getting hold of Support is difficult
Hi, We are struggling to really like Flowy Team. We are close to giving a Bad Review, but we want to give you another chance to help us fully onboard. It's being over 2 months we purchased Flowy Team but it's Not Useable. - There is no easy way to reach support from the App itself! It would be easier to chat with someone at the challenge point, so issues can the sorted immediately. - The AI...
Founder Team
Dirks_FlowyTeam
May 28, 2026
A: Hi Neebyen,
Thank you for taking the time to share this, and we sincerely apologize for the frustration you have experienced.
Could you please share the email address you used when contacting our support team? This will help us locate your account and follow up directly with you.
Regarding the AI Assistant, our team is actively working on a fix and we will notify all users as soon as it is...
Q: AI Doesn’t Work. What is Lifetime Employees?
I have been using Flowyteams for over a year now. Purchased highest tier in last sale.
Your AI has not worked once. Support is useless.
Also navigating between OKR, KPIs, Task board are not easy. Creating these are a hassle. Slows down my work efficiency. Has not brought me value for what I spent.
And now I see I have a lifetime employee countdown. What is this? Why is it there?
Dirks_FlowyTeam
Edited Jun 10, 2026A: Hi Transcendant,
Thank you for taking the time to share this, and I sincerely apologize for the frustration you have experienced. You have been with us for over a year, and the experience you are describing is not what we want for any of our users.
Let me address each point:
Regarding the AI feature, we are currently working on improving it and have not detected any widespread issues on our...
Share FlowyTeam - for High-Performing Teams
Q: No Support Response ?
Hi Dirks,
It's been 6 days since the last question I asked and you promised to reach out . I've sent the mail you requested, but you've NEVER Responded! What's up with that? I'm trying here, at least make some effort!
Dirks_FlowyTeam
Jun 10, 2026A: Hi Neebyen,
I completely understand your frustration.
To locate your email and make sure it gets to the right person immediately, could you resend it to [email protected] with the subject line "Neebyen - Follow Up" so we can identify it right away? Please do not share your email address publicly here.
Share FlowyTeam - for High-Performing Teams
Q: How does Invoicing and Payments Work
Its a little worrying that people are having trouble getting ahold of you but the MCP functionality is too tempting for me to not consider you anyway.
1. How does invoicing and payments work? I live in South Africa and either need payment gateways that support it or manual status updates for invoices that can be changed when i see payments come in?
2. How does your AI work, does it use a credits system or do you offer unlimited usage?
3. How suitable is this for a freelancer?
Dirks_FlowyTeam
Jun 10, 2026A: Hi DashDashJump,
Thank you for your interest! or technical support, we follow up via ticket to ensure all responses are properly recorded. For demos and tutorials, these are available in the support section within FlowyTeam
Regarding invoicing and payments, our invoicing feature is designed as a bookkeeping tool rather than a primary payment processor. You can manually update invoice...
Share FlowyTeam - for High-Performing Teams
Q: Support Needed ASAP
I'm trying to get an answer to my question, but your AI keeps saying "I'm having trouble connecting right now. Could you try again in a moment? Sometimes network hiccups happen, but I'm ready when you are!"
Dirks_FlowyTeam
Jun 10, 2026A: Hi That_Guy,
Thank you for flagging this and I apologize for the inconvenience. We will look into this right away.
To investigate your account specifically, could you please reach out to us at [email protected] with the subject line "AI Connection Issue" and include your registered email? If you have already submitted a support ticket, please share the ticket number and we will follow up...
Share FlowyTeam - for High-Performing Teams
Q: Your AI is Not Working, Getting hold of Support is difficult
Hi,
We are struggling to really like Flowy Team. We are close to giving a Bad Review, but we want to give you another chance to help us fully onboard. It's being over 2 months we purchased Flowy Team but it's Not Useable.
- There is no easy way to reach support from the App itself! It would be easier to chat with someone at the challenge point, so issues can the sorted immediately.
- The AI...
Dirks_FlowyTeam
May 28, 2026A: Hi Neebyen,
Thank you for taking the time to share this, and we sincerely apologize for the frustration you have experienced.
Could you please share the email address you used when contacting our support team? This will help us locate your account and follow up directly with you.
Regarding the AI Assistant, our team is actively working on a fix and we will notify all users as soon as it is...
Share FlowyTeam - for High-Performing Teams
Verified purchaser
Hi Dirks, thanks for your swift response, I've just sent you a mail through our registered mail. Please check and confirm you've received it. Thanks.