Hi, I created one album as the main album and moved two other albums with different products into it. Now I can see the main album, but it appears to be empty.
At the same time, on the right side of the page, I can see that I have 3 albums and 600 files. However, when I click “3 Albums,” I still see only one album, and it is empty.
The only way I can find my files is by clicking “Oldest” or...
Founder Team
ShareMyImage.com
May 25, 2026
A: Please email us at [email protected] with your username and album link. We will check and fix the problem for you.
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Hello, Will the CNAME feature be available? I see that this has been discussed for quite some time. Also, is there a way to remove your logo from the top of the page?
Founder Team
ShareMyImage.com
Edited May 18, 2026
A: No plan to add cname functionality as of now.
You may share direct link so that visitor can't see our logo.
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Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
But I can see the whole picture, and honestly it doesn’t look very good. Above my logo and background, there’s a black bar with a white rectangular logo. If you already give us the option to choose our own background, why keep that black strip? It feels like I’ve gone back to the early 2000s.. 🙂
I am stuck because the upload limit is 1GB. I have a 2.5GB video that I need to post and I can't. What options do you have so I can upload a video this size? Thanks for your prompt response.
DM
Founder Team
ShareMyImage.com
Mar 9, 2026
A: Soon we are going to increase the limit by 5gb or 10gb max in the next update. Hopefully it will be by June 2026 or October 2026
Share
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Q: Album viewing issue..
Hi,
I created one album as the main album and moved two other albums with different products into it. Now I can see the main album, but it appears to be empty.
At the same time, on the right side of the page, I can see that I have 3 albums and 600 files. However, when I click “3 Albums,” I still see only one album, and it is empty.
The only way I can find my files is by clicking “Oldest” or...
ShareMyImage.com
May 25, 2026A: Please email us at [email protected] with your username and album link. We will check and fix the problem for you.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Verified purchaser
I sent you a request last Thursday, but I still haven't received a response.
Here you are much faster.. :)
We replied to you on Friday, May 22, at 2:40 PM IST. Please check your inbox, and if you can't find it, kindly respond to the email you sent.
Verified purchaser
Unfortunately, I didn’t receive any email from you on Friday. Of course, I checked my inbox… and the spam folder too, just in case… :)
Sorry, I’m not sure I fully understood your request regarding the email. Would you like me to send it again?
In that case, why not simply reply to this email right after you opened it — only after my message here? That little green email-open tracker… ;)
We just replied to your email. If you do not receive it, please send it again from your side.
Q: CNAME
Hello,
Will the CNAME feature be available?
I see that this has been discussed for quite some time.
Also, is there a way to remove your logo from the top of the page?
ShareMyImage.com
Edited May 18, 2026A: No plan to add cname functionality as of now.
You may share direct link so that visitor can't see our logo.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Verified purchaser
But I can see the whole picture, and honestly it doesn’t look very good.
Above my logo and background, there’s a black bar with a white rectangular logo.
If you already give us the option to choose our own background, why keep that black strip?
It feels like I’ve gone back to the early 2000s.. 🙂
Please connect with us at our support email address and attach a screenshot so that our team can assist you.
Q: Any plans to support .dng and .raf file formats for raw images?
ShareMyImage.com
Apr 18, 2026A: We support most popular formats of images and videos. As of now we don't have any plan to expend support to above mentioned file formats.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Q: Are there any plans to accommodate mp3 files?
ShareMyImage.com
Mar 19, 2026A: Not at the moment, but it may be in the future.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Q: 1GB Limit
I am stuck because the upload limit is 1GB. I have a 2.5GB video that I need to post and I can't. What options do you have so I can upload a video this size? Thanks for your prompt response.
DM
ShareMyImage.com
Mar 9, 2026A: Soon we are going to increase the limit by 5gb or 10gb max in the next update. Hopefully it will be by June 2026 or October 2026
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Verified purchaser
Thank you very much for the update, GREAT!