RTILA - RPA & Web Automation Reviews

Purchased less than a year ago and platform has already gone dark. Am I missing something?

I've arrived at the same conclusion an earlier reviewer did; RTILA is totally unusable due to application issues.

I've been waiting for five weeks to get a response from RTILA to my support ticket from January.

I opened another RTILA support ticket for a totally different issue three days ago. No response on that either.

In both cases, I've clearly pointed out an issue with their software and provided screen shots.

I also went over to their Skool Community thinking I could find the RTILA Team there. No dice. That was made read only. I wonder why.... LOL

Since I trusted both RTILA and AppSumo, I maxed out at six codes back in May 2025. I've come to understand that was an expensive mistake.

This is why I cancelled my Plus membership and will be very hesitant to buy anymore AppSumo deals in the future. Unfortunately, several of the AppSumo deals I purchased have been changed by the sellers significantly long after the deal closes, they ghosted buyers on support, or they completely shut down. I bought these for "future use" and got literally no use out of them.

The only way I can see AppSumo fixing this long term is to do chargebacks against these sellers and refund the buyers 100%.

For those wondering, AppSumo can force the Founders to sign a personal guarantee so that if the company closes up and runs away with the buyers' cash, they can sue the sellers personally to reimburse the buyers.

If that means the deals are only one year deals, I'm totally fine with that. It is a win for the buyers; they get to try the service out at a significant discount. It is a win for the sellers; they get new paying customers. It is a win for AppSumo; they get revenue.

The way it is currently, the sellers and AppSumo both get the "gold mine" and the buyers get the "shaft." This needs to change.

Apparently, the founder was unable to resolve the issues that arose during the version update from 7 to 8. According to information from the FB Group, it could also be that this was caused by a tragic personal development. I hope that it is only a short break for health reasons. However, the company intends to continue developing the product with a delay.

That's why I rate V7 with 5 tacos.

For V8, which “doesn't work yet” for me, I can only give 0 tacos. Together, I think this is a fair 4 tacos, because the purchased deal (V6 + 7) basically works well.

My review from the 25th of Jan:

"Doesn't work = 0 tacos."

I have been waiting for support for two weeks. Version 8 can be started on two Windows PCs with Win 11, but access to the Project Manager fails. This can be reproduced on two different computers, different browsers, same problem.

This is by far one of the best support experiences I have ever had here at AS. All tickets are answered quickly, without any issues, and Mohamed's kindness makes you wish all founders showed that level of interest in their community and love for their solution. They are constantly improving and creating videos on how to use it. Definitely recommended.

Hi, can you create an easy video guide to use RTILA and create web automations ? i watched your video guides on youtube but they are too much for professional user. Do you have templates to web scraping contact from google maps and after enrich them from company websites with emails ?
best regards