Trackabi Time Tracker App Questions

Showing 1 - 20 of 516 questions

Q: Are there some features locked in lifetime plan?

I love this tool and have almost never encountered any feature locks or issues. Recently I tried to enable the basic Daily Summary feature at https://abc.trackabi.com/settings/notifications, but when I attempted to enable it, it prompted me to upgrade my subscription (screenshot: https://share.zight.com/2NuDZAqG). Why is this happening? How can I enable it? Is it not included in my lifetime plan? Are any other features locked as well? Please help me understand the limits of our lifetime plan.

NirmantixPLUSOct 5, 2025
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Q: Want to buy 1 more code

I bought 2 codes. I want to buy 1 more. Can I simply buy 1 more and it can be stacked to the existing 2 codes. Pls advice. On your confirmation, I will move ahead and make the purchase.

18940b93a0e444adb0fc3cfd77f2bcd2PLUSOct 5, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Oct 5, 2025

A: Yes, you can buy one more code and send it to our support team for redemption.

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Q: What will I get on the one-time fee?

Hello! If I purchase the app through the one-time fee, does that mean I can have lifetime access to the App and have at least 25 users to track their hours?

Or do I need to do anything else after buying to use the app?

108022636213276318983Sep 28, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Sep 30, 2025

A: Hello. Yes, that is correct. 25 seats lifetime.

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Q: Possibility of White Labeling

Hi I love your solution but whant to know if it possible to have it white Label for my company

114186372868664612523PLUSSep 21, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Sep 23, 2025

A: Hi. Sorry, but we donʼt offer the white label option.

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Q: I am currently looking to buy Plan 1 but what if later i want to upgrade to Plan 2. How can i do that?

104658109688611684387Edited Sep 15, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Sep 15, 2025

A: You can buy Plan 1 again and send us the code so we can redeem it for your account.

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