Traverse.link Questions

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Q: I don’t need 2 codes but i’ll buy 3 ...

Genuine dude, genuine story ... High value products ...

If I like it ... I will switch my platform (podia to you)...

If I host my video else where and Embed it on you platform = unlimited storage, yes ?

DaliNov 29, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Thanks a lot :) Looking forward to hear how you get on!
And yes, with externally hosted video storage is unlimited

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Q: Hi, great tool.

Was just talking the other day with somebody about learning platforms and mindmaps.

Is there a platform fee? I'm checking your plan details and saw nothing about that but when I read one of the answers I read something like ": The platform fee is 1%". So is there a platform fee or isn't it there? And how is this charged/calculated?

EZnlNov 22, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: The platform fee is 1% which is only to cover server and service costs (solely to prevent going out of business due to high sales volume) Monthly payments for training are not yet supported but will be added at some point.

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Q: Hello, I am a bit confused about this deal.

I have questions about the enterprise plan:

Do we stack 2 or 3 codes to get the Enterprise plan?
How many creators/teachers are allowed on the enterprise plan?
Is this fully white-labeled?
What is the storage limit for the Enterprise plan?
Are there features planned on roadmap for gamification and certificates?

ShopaholicPLUSNov 29, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Please check https://traverse.link/pricingappsumo for the AppSumo plan details

Do we stack 2 or 3 codes to get the Enterprise plan?
A: 2 codes = enterprise lite (with video hosting and CNAME), 3 codes = full enterprise (with api and webhooks)
How many creators/teachers are allowed on the enterprise plan?
A: up to 10 (can be increased at request)
Is this fully white-labeled?
A: Yes, Both Enterprise plans are white labeled
What is the storage limit for the Enterprise plan?
A: 50GB storage limit, you can buy any additional 50GB for $5/month
Are there features planned on roadmap for gamification and certificates?
A: Certificates are planned, as well as social sharing of progress, points etc

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Q: Hi, So how does this work?

The courses which I will be creating will be hosted on YOUR server with MY custom domain?
What is white labelling?

Thanks

SandraSumoNov 27, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: So how does this work? The courses which I will be creating will be hosted on YOUR server with MY custom domain?
A: Yes
What is white labelling?
A: whitelabeling replaces the Traverse brand name and logo with your own name and logo. You can get a separate branding for each course.
You can also check this link: https://knowledge.traverse.link/dom/Branding%20and%20whitelabel

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Q: I checked and your software does not support right to left, I wanted to know if you plan to support right to ...

left (this is for Hebrew and Arabic languages)

technofob.bizNov 27, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Translations and better multi-language support are on the longer term roadmap (https://superlearners.traverse.link/roadmap)

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Q: Hi there, This LMS seems a really nice tool for me as a creator of online courses.

I like to buy two license triers, because I want to whitelabel them. But i could only select one license in the shop and not two. So I bought two licenses separately. Perhaps I made a mistake, but now I can't redeem the second one. Could you please help me with this issue?

tanja28Nov 25, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Buying two licenses separately should work fine. To redeem your second appsumo code, make sure you're logged in to Traverse with the account where you redeemed your first code and go to https://traverse.link/appsumo again to redeem your second code

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Q: Hi, Saw that you have an export function.

Would it work like exporting to Learndash? What content can be exported?

EZnlNov 26, 2021
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Q: Hi there On the AppSumo page, it only display one option to buy one code.

How do I buy 2 codes for Creator Plan + whitelabel + 50GB video hosting?

Thank you.

5ecb5cfafe7d4280b249229eb434a3fbPLUSNov 23, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: You should be able to buy 3 codes, maybe you need to buy 3x 1 code. Unfortunately I can't see what it looks like myself but maybe some of the people who already bought 3 codes here could help out?

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Q: hello - i have some questions for a use case.

is there a way to ask via support email?

kor44PLUSNov 23, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Yes, I have received your message and looking forward to our call!

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Q: Hi Dom, Please can you point me to a tutorial or information how to change the view and collapse a mind map ...

so we only see the primary and secondary, or primary only?
Thankyou, Trisha

TheWriterNov 22, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: You can use the little dot to the right of a (sub)topic to expand/collapse it, see at the end of the page here:

https://knowledge.traverse.link/dom/de1fg1pfi3emmvh8ugw6hlmu

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Q: Hallo, Very interesting.

Could I use it to get payments for a course? And what is the payments gateway? Are you considering Mollie for iDeal payments?
And where is the personal data of the students stored. Would be great for me if it would be in the EU as recent rulings on GDPR seems to be demanding that.

EZnlNov 20, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Hi, data is stored in a cluster in the EU. You can read about our GDPR compliance here https://superlearners.traverse.link/page/ce58c411f90547f6978f3930317538ca

Yes you can take payments for your course. We use Stripe with Stripe connect as our payment gateway. We are not considering Mollie but I believe iDeal can be added to Stripe as well

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Q: Hello Dominic - Can I offer discounts and upsells ?

- Can I have a recurring payment for ongoing training ? A subscription if you like.
- Without Whitelabeling each course will show Powered by Traverse Link or something similar?
- Do you offer integrations (Zapier or automat.io) and Automations with API + webhooks with 1 code plan?
- What about adding FB or google pixels for tracking?
- Can I embed a Podcast (spotify or redcircle) or video (from bunnynet)
- Can I use my video hosting by sharing a video link https://....mp4 (from bunnynet)
- If I have to use Vimeo, do I need to have the Pro version?
thanks !

danielbravoOct 28, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: - Can I offer discounts and upsells ?
You can add discount codes (you'll currently have to email dom@traverse.link, we don't have an interface for that yet). No option for upsells currently.
- Can I have a recurring payment for ongoing training ? A subscription if you like.
Not currently supported but it has been mentioned before, you can submit it to out roadmap at https://roadmap.traverse.link/traverselink#/ideas and if it gets a lot of votes we might add it
- Without Whitelabeling each course will show Powered by Traverse Link or something similar?
Yes it will show the Traverse logo + brand name
- Do you offer integrations (Zapier or automat.io) and Automations with API + webhooks with 1 code plan?
API + webhooks is only available with 3 codes. It can be used with Zapier and automat as described here https://knowledge.traverse.link/dom/API%20and%20automations
- What about adding FB or google pixels for tracking?
You can add custom HTML to each lesson which you can use for tracking etc
- Can I embed a Podcast (spotify or redcircle) or video (from bunnynet)
Yes, also with custom HTML
- Can I use my video hosting by sharing a video link https://....mp4 (from bunnynet)
Yes, video links are supported natively
- If I have to use Vimeo, do I need to have the Pro version?
Vimeo embeds are supported natively, you shouldn't need the Pro version

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Q: Yeah, I also don't like change in plans, especially after I've purchased.

Quick question for you, Dom, my plan still at Enterprise, do I switch over myself or it's done on your side?

app4deodiPLUSOct 28, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Enterprise is equivalent to Teams plan. We'll change how it appears in your account at some point but that's merely a cosmetic change, they are treated exactly the same in terms of features

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Q: October founder update Thank you all for the continued feedback and reviews!

And with all of you buying the deal it has enabled me to build a small team which will help us get better and grow 🙏🏻

This month we've finally released the much requested Teams co-creation feature 🎉 It enables you to invite up to 10 collaborators and is available with 3 codes.

We also added options like duplication for quick creation and templates which you can share. The mindmap has been improved with color coding, zooming and drag-and-drop. Flashcard have been simplified.

More UX updates are coming by the end of the month.

We've also created a knowledge base at "https://knowledge.traverse.link/" to help you get started with creating, publishing, selling and integrations.

Besides that, we're working on integrating with some other apps to provide better integrations, video hosting etc.

We've simplified our regular pricing to only two plans with the release of Teams, so I've created a separate pricing page listing the features for AppSumo at "https://traverse.link/pricingappsumo" AppSumo pricing is still the same as in the last update. You receive updates to any existing features listed. For access to new features: if you have 1 or 2 codes, you get new features included in the new Personal Plan. If you have 3 codes, you get new features included in the new Team Plan (equivalent to old Enterprise).

It's been amazing to see all the momentum and support we got from this community, thank you so much 🤩

And as always, I'm open to any questions and feedback!

Dom

Founder of Traverse.link

Dominic_TraverseLinkOct 22, 2021
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Q: October founder update Thank you all for the continued feedback and reviews!

And with all of you buying the deal it has enabled me to build a small team which will help us get better and grow 🙏🏻

This month we've finally released the much requested Teams co-creation feature 🎉 It enables you to invite up to 10 collaborators and is available with 3 codes.

We also added options like duplication for quick creation and templates which you can share. The mindmap has been improved with color coding, zooming and drag-and-drop. Flashcard have been simplified.

More UX updates are coming by the end of the month.

We've also created a knowledge base at [https://knowledge.traverse.link/](https://knowledge.traverse.link/) to help you get started with creating, publishing, selling and integrations.

Besides that, we're working on integrating with some other apps to provide better integrations, video hosting etc.

We've simplified our regular pricing to only two plans with the release of Teams, so I've created a separate pricing page listing the features for AppSumo at [https://traverse.link/pricingappsumo](https://traverse.link/pricingappsumo). AppSumo pricing is still the same as in the last update. You receive updates to any existing features listed. For access to new features: if you have 1 or 2 codes, you get new features included in the new Personal Plan. If you have 3 codes, you get new features included in the new Team Plan (equivalent to old Enterprise).

It's been amazing to see all the momentum and support we got from this community, thank you so much 🤩

And as always, I'm open to any questions and feedback!

Dom

Founder of Traverse.link

Dominic_TraverseLinkOct 22, 2021
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Q: Hi, I'm intended to buy the tool, just wanted to know the difference between enterprise available on your website and appsumo.

Thanks

DigitalMonkOct 15, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: 1 code = creator plan, 2 codes = enterprise lite (with video hosting and CNAME), 3 codes = full enterprise (equivalent to the plan on the website)

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Q: Can we have the interface in another language?

My clients are spanish speakers.

juanrgrajalesPLUSOct 5, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Hi!

Translating will probably be first offered in such a way that creators can provide their own translations. However this is a longer term feature, I expect to be scoping it towards the end of the year at the earliest

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Q: Since the app was built originally for your learning to speak Chinese (Mandarin), does it support the following features.

1) audio recording (for word pronunciation), and embedding of the audio recording for playback
2) audio playback

jCaresOct 13, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: It supports audio embedding and playback. Recording is not integrated, you currently have to do this using an external app

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Q: There's nothing about the 10% fee in the deal terms box above.

Is it 0% or 10% to Appsumo deal buyers? Thanks!

08eff53bf9d749d2ba9fba40e7a077f6Aug 20, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: We removed the 10% fee since it was perceived as a growth tax, which I had not intended. Now you only pay stripe fees (https://stripe.com/en-gb-nl/pricing). You can also publish with a secret link and use your own payment system instead. A direct integration with your own payment gateway is on the roadmap (specifically gumroad and stripe) https://superlearners.traverse.link/roadmap

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Q: Hello, this looks super interesting I've been using mind maps for a few years and love them.

Do you take 10% of each course we sell? Can we give free access to our courses to whoever we want to? I recruit and train insurance and real estate agents and for those in my team, I need to give them free access is this possible?

I believe webhooks should be included from Tier1 (one code) as they are necessary to everyone (you will sell more LTDs), and you should talk to Rakesh from Konnectzit to add it to his platform, a lot of app sumo deals are compatible now with Konnectzit.

If someone like me only needs one academy I believe you should include video hosting on one code or allow the video embedding from Adilo, Vadoo and of course Vimeo and Youtube, but for sure Adilo as some of us have big LTD accounts with Adilo.

Other than that I believe your product is solid, but 3 codes start getting expensive for webhooks and video hosting.

hrvofficialPLUSOct 1, 2021
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Founder Team
Dominic_TraverseLink

Dominic_TraverseLink

May 14, 2024

A: Hello,

Please find below my response to your queries:

Do you take 10% of each course we sell? Can we give free access to our courses to whoever we want to? I recruit and train insurance and real estate agents and for those in my team, I need to give them free access is this possible?

A: The platform fee is 1% which is only to cover server and service costs (we removed the 10% as we are no longer trying to make money from course sales as a business model). Yes, when you create a paid course, you'll also get a secret link which gives free access. You can share this with people who should get it for free.

If someone like me only needs one academy I believe you should include video hosting on one code or allow the video embedding from Adilo, Vadoo and of course Vimeo and Youtube, but for sure Adilo as some of us have big LTD accounts with Adilo.

A: Video embedding from Adilo etc is also possible, some natively (like YouTube and Adilo), for others (like Vadoo), you can use the custom html option (https://knowledge.traverse.link/dom/Interactive%20content)

Thank you,

Dom

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