Markup Hero Questions

Showing 1 - 20 of 52 questions

Q: Please can you prioritise adding LetsEncrypt for SSL.

We don't want to move to Cloudflare from our current (paid) DNS provider.

If this isn't likely to happen soon, please can you at least apply our custom branding and remove the tools, Markup Hero logo, Intercom etc from the share pages? Thanks.

CatSumoPLUSFeb 18, 2021
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Q: Does anyone able to figure out how to enable Proxy SSL for the custom domain setting on Godaddy or Namecheap DNS Provider?

Any Ideas?

PPKPLUSFeb 15, 2021
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Q: Currently I have bought 1 code.

I previously registered with my main email to test, however I could not redeem my code with this main email and I had to put another, could you help me to change my email to the main one and delete the test account that I did please.

How can you help me please, thank you very much.

DanielMFeb 14, 2021
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Founder Team
Jeff_MarkupHero

Jeff_MarkupHero

May 15, 2024

A: Absolutely. Please message us on intercom. The help bubble bottom right of markuphero.com and we’ll help you fix it.

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Q: Hi, MH folks, are your servers overloaded already?

1. I have put in one of my Appsumo codes, and so I should see slots for 3 users. But, when I click on "Team" in my Account, the "loading" animation goes on forever. This is when using the Chrome extension on a Win 10 laptop.
https://markuphero.com/share/VIgdY6pHcahscIbVsx1H

2. Can you give us some idea of your company's staying power? Basically, is MH already profitable? Is it bootstrapped and do the founders have prior startup successes you can share with us?

Thanks.

TheLaypersonFeb 14, 2021
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Founder Team
Jeff_MarkupHero

Jeff_MarkupHero

May 14, 2024

A: Hi there!! Answers below:

1) please message on intercom so we can look at that issue. Should be an easy fix.

2) good question. We are bootstrapped and have built the platform to be very inexpensive to run and scale significantly. Also if you check our linked in profiles you’ll see we’ve all done this before with quite a bit of success.

https://www.linkedin.com/in/jeffsolomon

So in short...

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Q: Hi markuphero seems Great.

A great way to keep a collection of screen shots,

Two features I wondered about though.

1 If I past a url link, then later forget the link, is it recorded in markuphero. If not please do so.

2 Is there a way to attach a private text note or title to a markup, without annotating over my screen shot
ie a note like "screenshot of a lake" or "note to self still need model release form for this pic"

kim978Feb 13, 2021
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Founder Team
Jeff_MarkupHero

Jeff_MarkupHero

May 15, 2024

A: Hi Kim.

1) yes. All links and markup history are saved in my markups.

2) we are releasing a comment tool soon as it’s highly voted on our roadmap. You can also use the crop tool to expand the canvas and write a note on the white space.

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