A: Hello Pete! Your plan remains Pro. Ultra is a all in 1 plan that includes several other products like Streamlabs Desktop (Ultra features lie multistream and overlays), Cross Clip, Streamlabs Console etc. Your plan is supposed to work as normally, just make sure you are logged in using the same login method for it to capture. If you have issues with the account not recognizing your Pro plan,...
We have Pro thru Sumo, however, we still use StreamYard because 5-10% of the time, Talk Studio will drop all the guests, but from host perspective all the guests are still attending and so continues discussing not knowing host is talking to herself. This is not a local internet issue, we've tried from multiple ISP with fiber internet and wired not wifi. Our co host from across the country who...
Q: Do you have or plan to have any support group on Facebook Discord or elsewhere❓
Q: There is a major problem when going live and "local" recording.
The quality is horrible. I even built a new computer thinking it was on my end. I'm so disappointed with the quality of the stream and the quality of the local recording.
don't even wish this to happen u will regret it like me they have stopped all development of any few features even but fixes after renaming it talkstudio and merging it with streamlabs meanwhile its competitor streamyard is adding AI features
Q: I don't see an option for 12 people can you let me know how because I sent an email and couldn't do it only 5 on screen
Make sure you are logging in with your email and security code back to your email. That may be the reason you are not seeing 12 available. You can sign into Melon wrong. I have done it wrong a few times. Does your broadcast say Powered by Melon? If it does you may have logged in wrong. I'm only saying this as I made that mistake today. You have to do email log in first to get your full...
Q: Since you have now changed the company name, and plan names?
What plan do we have now? It doesnt seem like I am mapped to a plan anymore, because you changed the plan name from Pro to Ultra???
Veronika_Melon
May 14, 2024A: Hello Pete!
Your plan remains Pro. Ultra is a all in 1 plan that includes several other products like Streamlabs Desktop (Ultra features lie multistream and overlays), Cross Clip, Streamlabs Console etc. Your plan is supposed to work as normally, just make sure you are logged in using the same login method for it to capture. If you have issues with the account not recognizing your Pro plan,...
Share Melon
I assume then we can pay the monthly difference between Pro and Ultra to get the new features? 🙂
Verified purchaser
We have Pro thru Sumo, however, we still use StreamYard because 5-10% of the time, Talk Studio will drop all the guests, but from host perspective all the guests are still attending and so continues discussing not knowing host is talking to herself. This is not a local internet issue, we've tried from multiple ISP with fiber internet and wired not wifi. Our co host from across the country who...
Q: Do you have or plan to have any support group on Facebook Discord or elsewhere❓
Share Melon
Q: There is a major problem when going live and "local" recording.
The quality is horrible. I even built a new computer thinking it was on my end. I'm so disappointed with the quality of the stream and the quality of the local recording.
Share Melon
Verified purchaser
🤔
Verified purchaser
Same
Q: Reactivate the offer please!
Share Melon
Verified purchaser
👍
Verified purchaser
don't even wish this to happen u will regret it like me they have stopped all development of any few features even but fixes after renaming it talkstudio and merging it with streamlabs meanwhile its competitor streamyard is adding AI features
Q: I don't see an option for 12 people can you let me know how because I sent an email and couldn't do it only 5 on screen
Share Melon
Verified purchaser
Make sure you are logging in with your email and security code back to your email. That may be the reason you are not seeing 12 available. You can sign into Melon wrong. I have done it wrong a few times. Does your broadcast say Powered by Melon? If it does you may have logged in wrong. I'm only saying this as I made that mistake today. You have to do email log in first to get your full...