Melon Questions

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Q: What happened?

I bought the Tier one a while ago. Instead of Melon it now says streamlabs talk studio and my Lifetime unlimited plan turned into:
Current Plan: Basic
Time Remaining: Limit - 4 hours 0 minutes
Doesn't look like my plan is mapped to anything anymore.

9d6eae7974e4429d8bc6bcc9c1a0b48cPLUSSep 9, 2025
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Q: Since you have now changed the company name, and plan names?

What plan do we have now? It doesnt seem like I am mapped to a plan anymore, because you changed the plan name from Pro to Ultra???

Pete97Mar 26, 2024
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Founder Team
Veronika_Melon

Veronika_Melon

May 14, 2024

A: Hello Pete!
Your plan remains Pro. Ultra is a all in 1 plan that includes several other products like Streamlabs Desktop (Ultra features lie multistream and overlays), Cross Clip, Streamlabs Console etc. Your plan is supposed to work as normally, just make sure you are logged in using the same login method for it to capture. If you have issues with the account not recognizing your Pro plan,...

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Q: Do you have or plan to have any support group on Facebook Discord or elsewhere❓

Jack.SPLUSDec 8, 2023
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Q: There is a major problem when going live and "local" recording.

The quality is horrible. I even built a new computer thinking it was on my end. I'm so disappointed with the quality of the stream and the quality of the local recording.

gio.advancedsolutionsMar 2, 2023
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Q: Reactivate the offer please!

erwin306Feb 21, 2023
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