mevo: all-in-one chatbot solution Questions

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Q: Training Failed

Hello,

I sent an email to hi@usemevo.com two days ago but haven’t received a response yet. I’ve also tried the Mevo chatbot and encountered a few issues:

I used the training method by uploading a PDF file of the Company and Product Profile. However, the chatbot still couldn’t answer questions related to the content of the file. It seems like the AI didn’t acquire any information, even though its status is marked as “trained.”

Strangely, when I checked back in the training-files menu, the uploaded PDF file wasn’t there. But when I checked the Training Character Limit, it had significantly decreased. In other words, the character limit has been reduced because of the file I uploaded earlier.

Could you please help me with a solution for this issue?

AndiMicroPLUSDec 24, 2024
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Q: Notion tables

Can it be trained on tables in notion?

AlphBetaPLUSDec 23, 2024
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Q: Bot Limit

I bought Tier 3. I saw in Bot Limit that it says the maximum is 999. Shouldn't this be unlimited?

AndiMicroPLUSDec 19, 2024
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frknbasaran

frknbasaran

Dec 20, 2024

A: Hello,

It's just a UI issue; there is no limit.

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Q: What happens to traning character limits with OWN KEY

Wanted to know what happens with training characters limit (25 mil in tier 3)? I mean do we get it unlimited for the chat bot if we use own KEY?

dr.sanghviptDec 18, 2024
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Founder Team
frknbasaran

frknbasaran

Dec 20, 2024

A: Hello,

No, the training character limit is independent of token usage, so connecting an OpenAI key or not won't change the training character limit.

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Q: Unlimited Website but limited number of Seats?

From what I read in the QnA section, seats are used to limit accounts that can login the dashboard, manage chatbots, and receive notifications, right?

This means that we cannot sell chatbot services where the client manages the chatbot themselves, right?

Because you limit the seats so even though I can install 1000 chatbots on 1000 websites, only 10 people can manage the 1000 chatbots, each client cannot manage them themselves.

I think this is a strange concept and click bait 'unlimited website' when in reality it is actually 'limited website based on number of seats', any explanation?

AndiMicroPLUSDec 17, 2024
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frknbasaran

frknbasaran

Dec 17, 2024

A: Hi,

Thanks for your interest in mevo and the question. The most important thing is honesty for me from the beginning; you can see it in all answers or ask our existing customers.

There is no clickbait or something like that. All of our terms and plan benefits are transparent, and even features we recently added and not even declared in plans, like reply via email, SEO settings, lead capture,...

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