Please email support@appsumo.com and they will be able to help you with this.
Q: Hello,
Is this feature included in the MAX plan?
I found it on your website. Let say I purchase Tier 5 plan and have 100 users. If my employees leave the company, I will need to revoke their access and assign to new employees. Please confirm if this is possible?
"Reassign subscriptions to other users While subscriptions purchased via the Moovly website are individual and unique to the subscriber, certain subscription plans – for example the Enterprise bundle – include “floating subscriptions”. This means that a subscription of a user can be reassigned to another user by the Group Admin, for example when a user changes role or leaves the organization."
Q: Hi There,
I have error messages trying to redeem my new purchase.
I have written to you and Appsumo, and no response. The issue is still ongoing. I don't want to write down a bad review as this is not good for your business. Somebody should get back to me today with a resolution.
Q: When will this deal be back on Appsumo?
Share Moovly
Q: Tried to contact support@moovly.
com and getting mail delivery errors. Can you help? I need to activate my code which expired and there's no support email.
Thanks.
Share Moovly
Hi Mahyar,
Please email support@appsumo.com and they will be able to help you with this.
Q: Hello, Is this feature included in the MAX plan?
I found it on your website. Let say I purchase Tier 5 plan and have 100 users. If my employees leave the company, I will need to revoke their access and assign to new employees. Please confirm if this is possible?
"Reassign subscriptions to other users
While subscriptions purchased via the Moovly website are individual and unique to the subscriber, certain subscription plans – for example the Enterprise bundle – include “floating subscriptions”. This means that a subscription of a user can be reassigned to another user by the Group Admin, for example when a user changes role or leaves the organization."
Share Moovly
Q: Hi, I am facing trouble in activating the product.
Support email is bouncing. Have already posted on your website contact form. Is there any other way to contact support?
Thanks.
Anaïse_moovly
May 15, 2024A: Hi there,
We are sorry to hear that!
Please reach out to us using the contact form: https://www.moovly.com/contact
Kind regards,
Anaïse
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Q: Hi There, I have error messages trying to redeem my new purchase.
I have written to you and Appsumo, and no response. The issue is still ongoing. I don't want to write down a bad review as this is not good for your business. Somebody should get back to me today with a resolution.
Thanks
Anaïse_moovly
May 15, 2024A: Hi there,
Thank you for reaching out to us.
We are so sorry that you weren't able to redeem your purchase.
Please submit a ticket here: https://helpcenter.moovly.com/portal/en/newticket so that we have all the information that will help us solve this issue.
Thank you for your patience.
Kind regards,
Anaïse
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