1. Can the customer choose which platform they’d like to add a review? For example, choose between Google or Trust pilot? The major issue I have with RateMyService is that the user can not choose which platform they can review on. 2. Can it prescreen customers? For example, if happy then send to customer review on a platform of their choice. If unhappy, then ask private feedback. 3. What the review workflow?
A: 1. Yes, you can reveal links or redirect to any platform from your review page. So you can get more reviews on any site. 2. Yes, it does the filtering by default. It reveals a form if rating is negative and won't link out. 3. All you have to do is import your customers. The system requests reviews automatically each day. You can customize both the email/sms templates, and also the review pages....
Q: Choose Review Platform by Customer
1. Can the customer choose which platform they’d like to add a review? For example, choose between Google or Trust pilot? The major issue I have with RateMyService is that the user can not choose which platform they can review on.
2. Can it prescreen customers? For example, if happy then send to customer review on a platform of their choice. If unhappy, then ask private feedback.
3. What the review workflow?
scottvayner
Sep 6, 2025A: 1. Yes, you can reveal links or redirect to any platform from your review page. So you can get more reviews on any site.
2. Yes, it does the filtering by default. It reveals a form if rating is negative and won't link out.
3. All you have to do is import your customers. The system requests reviews automatically each day. You can customize both the email/sms templates, and also the review pages....
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Q: Can we respond to reviews?
scottvayner
Aug 28, 2025A: You can reply publicly to Google reviews through the platform. And you can have it auto-reply with AI also.
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Q: Tier 5 Questions.
Hello, I bought the Tier 5
I run a digital agency and have a few questions:
1. Am I allowed to resell the platform to my clients?
2. Is there a limit to the number of customers I can add?
3. Could you please explain in more detail what the White Label offers entail?
• Unlock agency white label features
4. * Does this mean I can have unlimited customers, and for each customer, I can create an unlimited number of projects?
• Create unlimited projects to your account
• Invite unlimited project members
• Add unlimited customers to projects
scottvayner
Aug 20, 2025A: Hi. I got your support ticket and I will reply from there. Thanks.
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Q: Brand MORE GOOD REVIEW
If I purchase a code, will your brand appear on the review form?
scottvayner
Aug 20, 2025A: Yes it removes the powered by branding.
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Q: support?
hello, the support is active or not?
scottvayner
Aug 19, 2025A: Yes it is. Have you written in and not gotten a response? If so, I’ll write back today.
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