115628264043449781854Q: Comparison and question regarding the agency solution.
Where exactly is the difference to this tool: Rate my Service?
And regarding agency solution, how can I understand that, or rather, how is that handled when I have multiple clients? And is it solely limited by how many contact inquiries I send out, depending on which tier I book? That means I can take on unlimited clients and also handle all the billing manually myself.
Additional question: can the reviews be filtered in any way?
Can they be embedded on the website, and is it only emails that can be written?
Or can I also integrate that into the email footer?
Is it multilingual?
Thanks!
scottvayner
Jul 29, 2026A: Great questions — quick answers to each.
Vs. Rate My Service: they're built around the email-signature rating strip. We have that too, but it's one capture point among many. MGR also does automated email and SMS review requests on rules you set (trigger, delay, schedule, reminders, retries), two-way Google Business Profile sync so you import and reply to Google reviews from the dashboard, 12 embeddable widgets, QR codes and kiosk mode, plus a REST API and webhooks.
The bigger difference is the AI layer, which is built into the product rather than bolted on.
AI Review Suggestions: on your review page, customers who don't want to face a blank box can generate a ready-made review, pick one and edit it before submitting. This is the one that moves response rates most.
AI Replies: drafts responses to your Google reviews. Preview and post each one yourself, or turn on automation for positive reviews and let it run hands-off. At agency scale this is the difference between replying to everything and replying to nothing.
AI Auto Tagging: reads incoming reviews and tags them against rules you define (service vs. pricing vs. wait times, for example), so you can spot trends without reading every review.
AI Highlights: pulls the strongest phrases out of positive reviews and features them in widgets, your showcase and share images.
We also ship an MCP server, so you can connect Claude or another AI assistant directly to an account and have it pull reports, draft replies and run outreach conversationally.
Agency setup: one login, one agency workspace, each client is a separate project with its own branding, review pages and data — clients never see each other. Fully white-labelled on your own domains, with per-client roles, sidebar access control and feature caps so you can package tiers.
And yes, you've got it exactly: your tier sets the review-request allowance (email and SMS combined) and that pool is shared across all projects. Client count isn't the constraint — send volume is. You bill your clients yourself, at your own prices, however you like.
Filtering: yes. In the dashboard by rating, source, location, tag, date, reply status and more. In widgets by minimum rating, source, location, tag and review length — so you can show only 4 and 5 star Google reviews from one branch.
Website embed: yes. 12 widget types (badge, carousel, wall, corner, marquee and others), one-line embed, fully styleable. Badge and Wall can output schema markup for star ratings in Google search results. There's also a hosted Showcase page if you'd rather not embed.
Email footer: yes, that's our Signatures feature. Build it, copy it, paste into Gmail, Outlook or Apple Mail. Recipients tap a face or star and land on your review page with that rating pre-selected. Beyond email you can also collect via SMS, QR codes and kiosk mode.
Multilingual: yes. All customer-facing copy — emails, SMS, review pages, buttons, rating labels — is text you write yourself per project, so each client can run fully in their own language. Widgets follow the visitor's browser language by default, and the dashboard has its own language setting.
Happy to answer anything else. Full docs are at docs.moregoodreviews.com.
Thanks!
Hi,
First of all, thank you very much for your detailed reply. I really appreciate you taking the time to answer all of my questions. It was very helpful!
I have a couple of follow-up questions.
I already run a web design agency, and I'm considering adding More Good Reviews as an additional service for my clients. However, my goal wouldn't be to offer a full reputation management service where
continuously monitor and respond to reviews. I'd prefer to handle the initial setup, branding, widgets, integrations, and onboarding, while each client manages their own incoming reviews and replies afterward.
Do you have any examples of how other agencies typically package and sell MGR? I'd love to hear about some successful agency models that don't require a lot of ongoing manual work
That’s exactly how it works. You set up the client project and invite them to it. We offer the client portal. You need the marketing site and you would invite the clients to access their project. A lot of agencies duplicate a starter project first to make onboarding faster.
I'm trying to build a scalable service, so I'd be very interested in how other agencies approach this.
One more question: if my agency grows and I eventually reach the limit of my review request allowance, but there is no higher plan available, what would the next step be? Do you offer custom enterprise plans, or how do agencies usually scale beyond the standard plans?
Thanks again!
I can work with you on that. But also you can stack more codes if you need more requests. Each one comes with 5,000 monthly. If you’ve surpassed what I am providing right now, you’d be doing very well.
Great.
I have a few additional questions:
How does GDPR compliance work when managing multiple client accounts?
I noticed the hosted Review Page with Feedback Form, the hosted Kiosk Page with QR Code, and the hosted Showcase Page. How does this work for agencies with many clients? Does each client automatically get their own hosted page or subdomain? And can these pages also be embedded into the
the client's own website or used with their own domain?
I'm also trying to understand the typical client workflow after the initial setup. Ideally, I'd like my clients to be able to manage everything themselves after a short onboarding session. In practice, what does that usually look like? Do they log in every day, once a week, or only occasionally to reply to reviews and check new feedback?
Finally, I'm curious about the automation side. If one of my clients wants to automatically send a review request after a completed sale or appointment, how is that usually configured? Can MGR integrate with the client's CRM, booking system, or other software? What's the typical setup process, and how do agencies usually implement this for their clients?
One last question: based on your experience with agencies, what do they typically charge for this kind of service? I know it probably varies depending on what's included, but do you have a rough idea of the average monthly pricing for a setup like the one I described (initial setup and onboarding, with the client managing their own reviews afterward)?
Everyone charges their own fee. It's hard to say. You can see our own pricing on our Pricing page.