4.1
Taco ratings
The review summary should be corrected to: "Customers are all about MyMemo, praising its efficient information management, personalized learning assistant, and multilingual support. There are a few hiccups like occasional glitches with AI responses and YouTube summarization, just small bumps on the road. Weighing the raves against the occasional grumbles, MyMemo is hitting the mark and is a solid buy for those in need of AI-driven knowledge management. With an overall rating of 4.2 and 133 total reviews, and a 60-day money-back guarantee, it's worth giving it a try."
AI-powered summary of customer reviews
Verified purchaser
Promising Concept, But Significant Functionality Issues
The core functionality simply doesn't work reliably. When sharing content from Edge browser (iOS and Android), Google News app (iOS and Android), or Safari iOS browser, the captures consistently fail. As you can see from my screenshot, I'm left with broken links and "AI Summarizing" tags that lead nowhere. None of the shared links successfully captured the actual content - they're just dead ends.
I've just emailed support about these issues. Based on past response times, I'm not overly optimistic about a quick resolution, but I'm willing to give them a chance to make this right.
For a product that's being sold on AppSumo, this feels far from ready for prime time. The basic promise - capturing and organizing content from various sources - isn't being delivered. When the fundamental feature doesn't work across multiple platforms and browsers, it raises serious questions about the product's maturity.
Right now, I'm regretting the code stack. The product needs significant work before it can deliver on its promises. If the team can fix these capture issues, there might be potential here, but as it stands, it's not meeting even basic expectations. Perhaps AppSumo should also be ensuring and enforcing certain standards in future. I've not bought anything since this disappointing purchase.
I'll update this review if support comes through with solutions.
Leo_L
Nov 7, 2025Hi there,
We’ve reviewed your message and your recent email. While we completely understand your frustration, it’s disappointing to see a one-star review posted before we’ve even had the chance to help you troubleshoot the issue.
We have over 100,000 active users globally, and the capture feature has been working stably across platforms. Your experience seems to be an isolated case, and we would...
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Verified purchaser
Consistently buggy
The soft is almost always buggy. 7 times out of 10 there is a problem at some point of the process. The summary can't be done, the interface is suddently in Spanish, the textes have severe visual issues etc..... That is unbelievable!
I let it slide for months but I start to feel ripped of.
Leo_L
Nov 7, 2025Hi there,
Thank you for your feedback. We haven’t received similar reports regarding the summary feature or the interface switching to Spanish — these issues are completely new to us, and we’d really like to understand what’s happening on your side.
It also seems that you haven’t contacted us previously via email or Discord, so we haven’t had a chance to help resolve this. If you’re still...
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Verified purchaser
Ripped off
I created an account and supplied 2 of 3 codes. Problem with the 3rd code. Some how the account disappeared. Zero help from MyMemo to resolve the problem other than generic message to log in and use the codes. Password recovery never sent the necessary code. Attempt to create account produced "Something went wrong" or something like that. Vague error message. No response from MyMemo about this, ever after getting Appsumo support involved. Bottm line: Mone yon 3 codes down the drain, because the problem spanned the refund date deadline. No response from MyMemo. No refunct (so far) from Appsumo.
Leo_L
Edited Oct 6, 2025Hi,
We’re sorry to see this review, but your description isn’t accurate.
Our records — including all email exchanges with both you and the AppSumo support team — clearly show that:
You initially reported an issue with your third code, and we helped you successfully redeem it, 2 months ago.
You later requested to change your login email, and we assisted with that as well.
Nearly two months...
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Verified purchaser
Add Note
Hope to improve a Memo program so that users can add different types of notes/memos themselves.
Yes, it would be even better if I could input different types of notes/To do lists, not just save videos/bookmarks or the like.
For some users, this could make MyMemo very complete.
Tony_MymemAI
Aug 6, 2025Thanks for your review! Just to clarify — do you mean you prefer your notes to support rich text (like bold, images, and links)?
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Verified purchaser
Didn't save my work. Lost a bunch of work I did.
I really liked the idea of creating notes, and then chatting with the database I'd be creating.
The problem is, there is a bug that deleted my work!
Here's what happened:
I started a My Memo page on my desktop, finished it on their mobile app, and then today I see the app bug out, and all my work disappears.
I panic and open my desktop to see only the progress I had made on it yesterday.
I switched back to mobile, and now I'm staring at a blank notes form.
Then the desktop also updates to a blank notes form, and I've effectively lost all my work.
Can't believe this. Refunding NOW.
Update:
Thank you for the response.
Currently I feel it is absolutely a deal breaker if I can’t trust the save function.
Although you are reassuring me it is saved in your database somewhere, this isn’t something I should have to hunt down support for.
Unfortunately I already deleted the app, refunded, and re-wrote my notes before I read your message.
I don’t want anyone else to experience the same issue and would warn against working on notes cross platform until it is fixed.
If you can confirm the bug is fixed, I will gladly remove this review.
You’re right, 1 taco isn’t fair so I will add extra notes and look at your app as a whole.
I added an extra taco since other features worked as intended.
Chrome extension worked well, except the ai summary wouldn’t work sometimes. Summary was good when it did work.
I liked the collections and the ability to organize my links. Saving websites was a breeze.
It would be a solid 4 tacos and I was intending on keeping it if I didn’t get burned by the notes feature.
Thanks
Tony_MymemAI
Edited Aug 5, 2025Hi NicheFriend! 💙
We want to reassure you 100%: your work is most likely still safely stored. We've seen similar cases before, and it often turns out to be caused by logging into the wrong email account (like Google login vs. manual email login).
Could you please send us your account details at 📧 support@mymemo.ai? Our team will look into it right away and help you recover everything you've...
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