IgniteArtsAndSTEMQ: Additional email addresses for contacts
Is there any support for additional email addresses for contacts? Not seeing that this platform supports this. We have a number of contacts who have both a personal and a business email address. How can we add an additional email address?
Dinuka_NinjaPipe
Apr 9, 2026A: For this you can create a custom field as business email, personal email and add this in.
1) You can do that via: Workspace Settings > Custom Fields
2) Then in Workspace Settings > Customize Views > Customize UI you can customize where that field appears
Verified purchaser
and will this email address be available if I create an email to the contact or is it a text field/holder for the additional email address?
Of course yes. You can also configure where this field appears. For example do you need this to show up when you add a new contact, etc. You can run automations using this field too
Verified purchaser
This isn't perfect, but its doable. I added the field to the contact page & the form to add new contacts.. I noticed that neither the default email field nor the new custom email field validates the email entered is a valid email address format. So, I am going to have to count on my team to be super diligent as the system lacks even basic format validations. Hoping that this is on your roadmap.
Verified purchaser
If I create an email from the contact page, the default email is in the "To" field, but I have to copy & paste the "Email 2" address content as the system doesn't "detect" the other email address. Hubspot supports additional email addresses in this way. Hopefully this is on your product roadmap.
Verified purchaser
If I create an email from the contact page, the default email address appears in the "To" email address, but I have to manually type in the alternate email address. The system email doesn't "detect" the 2nd email address. Hubspot does this which is why I asked about the support for additional email addresses. Hoping this is on your roadmap. :)
These are now addressed with todays update! Everything you mentioned here 🤝
Verified purchaser
Rockin'! Can't wait to test this!