Verified purchaser
Great potential, but no follow through
I was very excited about Ninjapipe. The founder was engaged and responsive the product a genuine modern replacement for the legacy CRMs.
But now I’m frustrated with inability to use Ninjapipe.
Basic functionality in what has grown into a monster product seems missing. I’ve not been able to even start to use it without running into errors and bugs.
I’m now at the point where I may have to look for a replacement CRM and write off this purchase.
Dinuka_NinjaPipe
Nov 4, 2026Hi Ivan,
Thanks for the honest feedback, and for the kind words about the product and our engagement. I'm sorry the experience hasn't matched that so far. Running into errors and bugs before you can even get started isn't acceptable, and I want to fix it.
Could you re-email me at dinuka@ninjapipe.com with the specific errors you've hit and which basic features feel missing? I'll look into each one personally and get back to you with fixes or a clear timeline.
As a solo founder and a tiny team I definitely miss out on delivering on some issues on time. I do the development of this entire platform myself now so I’m 100% at fault for them. So let me rectify them for you 😊
Dinuka
Founder, NinjaPipe