Octolens Questions

Showing 1 - 20 of 124 questions

Q: Mentions Question

Hello Support Team,

Great product! Does the mentions renew each month?

thomas.anthonyPLUSNov 7, 2024
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Founder Team
Charlotte_Octolens

Charlotte_Octolens

Nov 8, 2024

A: Hi Thomas! Yes the mention limits that are listed renew each month.

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Q: 2 seat plan

So if I purchase Tier 2, I can share this with 1 team member and they also have 6 keywords?

jhon37Nov 7, 2024
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Founder Team
Charlotte_Octolens

Charlotte_Octolens

Nov 8, 2024

A: Hi Jhon, the keywords do not multiply per user. You will be in the same workspace as your team member with the same keywords.

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Q: Can we limit leads to USA and Canada?

Since I don’t do business with Africa, can we limit leads to USA and Canada so we can approach real leads?

Scale_UpPLUSNov 7, 2024
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Founder Team
Charlotte_Octolens

Charlotte_Octolens

Nov 7, 2024

A: Hi! Unfortunately, we do not have geotargeting at the moment.

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Q: Do csv files include links?

When you download csv files to the posts you're monitoring, will that include links to the exact posts on linkedin? I want to use something like phantom buster to scrape these posts after targeting them

jacob064Nov 7, 2024
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Founder Team
Charlotte_Octolens

Charlotte_Octolens

Nov 7, 2024

A: Hi Jacob, the CSV files include the links to the posts as well as the links to the author profile.

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Q: Facebook api separating from Inst api - Repeating myself so my apologies

Hi Charlotte, I've read lately that Facebook is separating their Api from Instagram's API like before they purchased insta. Does Insta's API less restrictive because I'm trying to find a way to purchase Octolens but I mainly use Facebook so if you have plans for Insta then maybe I pick it up now and hope that within 60 days you can have it up and running. Thank you

jojogoPLUSNov 6, 2024
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Founder Team
Charlotte_Octolens

Charlotte_Octolens

Nov 7, 2024

A: Hi! We will need to check on this, thanks for bringing it to our attention.

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