I don't see any updates since 2024 and not a lot of action happening here. Are you guys still updating this one? If so, how many credits are included in each tier? I know I can byok for open AI but you've mentioned your olly credits for auto posting. How many of those are included in each tier if any?
For byok - is it only the open ai keys or can we bring grok/claude/etc.?
Q: Tier 2 subscription still shows "Free plan" — support unresponsive since Aug 18
I have a Tier 2 subscription, but the dashboard still shows “Free plan.” I first contacted support on 18 August and haven’t received a reply. When I try to activate my account, it says it’s already activated, but when I log in, it shows I’m on a free plan. Any advice?
Q: Not working in Linkedin
I have installed everything as guided. In the same chrome browser, the comments work for Reddit. However, the comments dont work on Linkedin.
How does one raise a support ticket like this? I could not find any option to raise a support ticket in my account.
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Q: This still being updated?
I don't see any updates since 2024 and not a lot of action happening here. Are you guys still updating this one? If so, how many credits are included in each tier? I know I can byok for open AI but you've mentioned your olly credits for auto posting. How many of those are included in each tier if any?
For byok - is it only the open ai keys or can we bring grok/claude/etc.?
goyashy
Sep 20, 2025A: Hi! new updates every 2 weeks yes. Any keys is fine!
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Q: What about access after MCP❓
goyashy
Sep 20, 2025A: Hi! MCP is usually for apps with active servers and clients, does not apply to Chrome Extensions as such, any feature you have in mind?
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Q: Tier 2 subscription still shows "Free plan" — support unresponsive since Aug 18
I have a Tier 2 subscription, but the dashboard still shows “Free plan.” I first contacted support on 18 August and haven’t received a reply.
When I try to activate my account, it says it’s already activated, but when I log in, it shows I’m on a free plan.
Any advice?
goyashy
Sep 20, 2025A: Hi! Sorry about this - could you send me an email on yash@explainx.ai - i'll get it fixed
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Q: support
do you have support? im having some issues
goyashy
Aug 28, 2025A: Hi yes! support@explainx.ai
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