Olly Questions

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Q: Not working in Linkedin

I have installed everything as guided. In the same chrome browser, the comments work for Reddit. However, the comments dont work on Linkedin.

How does one raise a support ticket like this? I could not find any option to raise a support ticket in my account.

111454565325471147769PLUSSep 20, 2025
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Q: This still being updated?

I don't see any updates since 2024 and not a lot of action happening here. Are you guys still updating this one? If so, how many credits are included in each tier? I know I can byok for open AI but you've mentioned your olly credits for auto posting. How many of those are included in each tier if any?

For byok - is it only the open ai keys or can we bring grok/claude/etc.?

aslkdfjPLUSSep 12, 2025
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goyashy

goyashy

Sep 20, 2025

A: Hi! new updates every 2 weeks yes. Any keys is fine!

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Q: What about access after MCP❓

Jack.SPLUSSep 12, 2025
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goyashy

goyashy

Sep 20, 2025

A: Hi! MCP is usually for apps with active servers and clients, does not apply to Chrome Extensions as such, any feature you have in mind?

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Q: Tier 2 subscription still shows "Free plan" — support unresponsive since Aug 18

I have a Tier 2 subscription, but the dashboard still shows “Free plan.” I first contacted support on 18 August and haven’t received a reply.
When I try to activate my account, it says it’s already activated, but when I log in, it shows I’m on a free plan.
Any advice?

c.w.PLUSAug 29, 2025
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Founder Team
goyashy

goyashy

Sep 20, 2025

A: Hi! Sorry about this - could you send me an email on yash@explainx.ai - i'll get it fixed

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Q: support

do you have support? im having some issues

ahiliosPLUSAug 28, 2025
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Founder Team
goyashy

goyashy

Aug 28, 2025

A: Hi yes! support@explainx.ai

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