I purchased tier 2, and its not clear to me on whether or not the monthly credits are shared between workspaces, or each workspace gets the same number of monthly credits or occurrences as listed in the billing tier section. Can you please clarify. For instance, on tier 2, "Post Generations 35" or "SEO audits 2". Is that for each workspace individually?
Founder Team
Gennaro_OrchestraAds
Edited Oct 28, 2026
A: Hi E.G,
Those numbers are per workspace. On Tier 2 you have 2 workspaces, and each one gets its own 35 post generations, 2 SEO audits, 20 AI images and so on, resetting every month — they’re not split between the two.
The part that’s shared is your credit pool: 400 credits on the licence, shared across both workspaces. It’s one-time rather than monthly, and it covers generation limits (posts,...
Enter your website URL and get a marketing blueprint that breaks down your brand, audience, positioning, and products.
Is this the only way to source information to get the marketing blueprint?
I think it would be great if I can answer a few questions that would allow the generation of the marketing blueprint - instead of the URL. Is this possible?
Founder Team
Gennaro_OrchestraAds
Oct 13, 2026
A: Hi,
Yes, you can. On the Marketing Blueprint screen choose "Not yet" (or "I don't have a website" on the homepage) instead of entering a URL, then describe your business in a few sentences: what you offer, who it's for, and where you work. Orchestra builds the full Blueprint from that. The more detail you give, the sharper the result, and you can refine everything afterwards in Settings →...
Q: Tier 2 Issues: Shared Social Accounts, AI Image Restrictions & Mailgun Requirement
Hi, I've purchased Tier 2 for my two brands but encountered several issues:
1. Workspaces: Both workspaces share the same social media connections. How can I assign separate accounts to each brand and prevent publishing to the wrong channels?
2. AI images: Tier 2 explicitly includes 20 AI images/month and maps to Pro, yet I'm prompted to upgrade to Pro. Why isn't this feature available?
3....
Founder Team
Gennaro_OrchestraAds
Edited Oct 10, 2026
A: Hi Marcus, thanks for the detailed questions! Running two brands from one deal is exactly what Tier 2 is built for, so here's how it works:
1) Separate social accounts per brand Each workspace is its own brand with its own Facebook, Instagram, TikTok, LinkedIn and X connections. Switch to a brand's workspace, connect that brand's accounts in Social accounts, and its posts only ever go to its...
Q: Plans for additional social media platforms & channels?
Are there plans to support additional social media platforms, like Pinterest, BlueSky and Mastodon? How about chat platforms like WhatsApp, Telegram and Discord? Asking because some businesses concentrate all their customer communication and marketing in those channels...
Founder Team
Gennaro_OrchestraAds
Oct 8, 2026
A: Hi Igor,
Today Orchestra publishes to Facebook, Instagram, TikTok, LinkedIn and X. Pinterest, Bluesky and Mastodon aren't supported yet, and neither are chat channels like WhatsApp, Telegram and Discord.
Pinterest is on our list, though I can't give a date yet
I can't promise new channels as part of the deal, so I'd judge it on the five it covers now. Your point about businesses that run...
how does the credits work and what happens if you run out before the month ends?
Founder Team
Gennaro_OrchestraAds
Oct 8, 2026
A: Hi,
Each workspace gets its own monthly allowance (posts, images, briefs, audits, AI visibility checks, ad plans, email campaigns), which resets every month. Separately, your plan includes a one-time pool of AI credits, shared across all your workspaces: 150, 400, 1,000, 2,000 or 4,000 depending on the tier. The pool doesn't refresh.
If a workspace uses up a monthly allowance before the month...
Q: Are monthly credits shared?
I purchased tier 2, and its not clear to me on whether or not the monthly credits are shared between workspaces, or each workspace gets the same number of monthly credits or occurrences as listed in the billing tier section. Can you please clarify. For instance, on tier 2, "Post Generations 35" or "SEO audits 2". Is that for each workspace individually?
Gennaro_OrchestraAds
Edited Oct 28, 2026A: Hi E.G,
Those numbers are per workspace. On Tier 2 you have 2 workspaces, and each one gets its own 35 post generations, 2 SEO audits, 20 AI images and so on, resetting every month — they’re not split between the two.
The part that’s shared is your credit pool: 400 credits on the licence, shared across both workspaces. It’s one-time rather than monthly, and it covers generation limits (posts,...
Share Orchestra
Q: Are there alternative sources to the URL?
The copy read:
Enter your website URL and get a marketing blueprint that breaks down your brand, audience, positioning, and products.
Is this the only way to source information to get the marketing blueprint?
I think it would be great if I can answer a few questions that would allow the generation of the marketing blueprint - instead of the URL. Is this possible?
Gennaro_OrchestraAds
Oct 13, 2026A: Hi,
Yes, you can. On the Marketing Blueprint screen choose "Not yet" (or "I don't have a website" on the homepage) instead of entering a URL, then describe your business in a few sentences: what you offer, who it's for, and where you work. Orchestra builds the full Blueprint from that. The more detail you give, the sharper the result, and you can refine everything afterwards in Settings →...
Share Orchestra
Q: Tier 2 Issues: Shared Social Accounts, AI Image Restrictions & Mailgun Requirement
Hi,
I've purchased Tier 2 for my two brands but encountered several issues:
1. Workspaces: Both workspaces share the same social media connections. How can I assign separate accounts to each brand and prevent publishing to the wrong channels?
2. AI images: Tier 2 explicitly includes 20 AI images/month and maps to Pro, yet I'm prompted to upgrade to Pro. Why isn't this feature available?
3....
Gennaro_OrchestraAds
Edited Oct 10, 2026A: Hi Marcus, thanks for the detailed questions! Running two brands from one deal is exactly what Tier 2 is built for, so here's how it works:
1) Separate social accounts per brand
Each workspace is its own brand with its own Facebook, Instagram, TikTok, LinkedIn and X connections. Switch to a brand's workspace, connect that brand's accounts in Social accounts, and its posts only ever go to its...
Share Orchestra
Q: Plans for additional social media platforms & channels?
Are there plans to support additional social media platforms, like Pinterest, BlueSky and Mastodon? How about chat platforms like WhatsApp, Telegram and Discord? Asking because some businesses concentrate all their customer communication and marketing in those channels...
Gennaro_OrchestraAds
Oct 8, 2026A: Hi Igor,
Today Orchestra publishes to Facebook, Instagram, TikTok, LinkedIn and X. Pinterest, Bluesky and Mastodon aren't supported yet, and neither are chat channels like WhatsApp, Telegram and Discord.
Pinterest is on our list, though I can't give a date yet
I can't promise new channels as part of the deal, so I'd judge it on the five it covers now. Your point about businesses that run...
Share Orchestra
Q: how does the credits work
how does the credits work and what happens if you run out before the month ends?
Gennaro_OrchestraAds
Oct 8, 2026A: Hi,
Each workspace gets its own monthly allowance (posts, images, briefs, audits, AI visibility checks, ad plans, email campaigns), which resets every month. Separately, your plan includes a one-time pool of AI credits, shared across all your workspaces: 150, 400, 1,000, 2,000 or 4,000 depending on the tier. The pool doesn't refresh.
If a workspace uses up a monthly allowance before the month...
Share Orchestra