Q: The domain orderforms.com is available for purchase in auction on Godaddy!
Could it be that the OrderForm.com founder forgot to renew their domain? This is a troubling situation as there is complete radio silence. There needs to be some communication.
Thanks. There is also some odd spacing between Addresses 1 and 2 and City and State in the form without the phone number. Hopefully, you can make those more consistent.
After the update, the phone number field was removed from previous forms that used it so I had to add this back in. You may want to ensure that this doesn't impact people's current forms. Also, when using the drag/drop option for the phone number field in the form with the color background, it doesn't add the heading above it like the others, so it has to be added manually which feels unnecessary.
PayPal is working with us to have a Full Stack integration - this means PayPal will work with all PayPal products including Venmo. Apple Pay. Samsung Pay etc. This new integration is going to take longer and will be ready at the start of Q2. Sorry for the delay - but this is a better integration than the one we launched last year. We have taken the old integration down for the time being.
Q: Hola, estoy pensando en adquerirlo para mis servicios onlines y quisiera saber: Hola, estoy pensando en ...
adquirirlo para mis servicios onlines y quisiera saber:
1. ¿Tiene suscripciones para pagarlo en diferentes plazos? ¿Se les cobra automáticamente al cliente al mes? 2. ¿Tiene integración con plataformas de email marketing: Mailerlite o activecampaign? 3. Hay posibilidad de añadir los diferentes impuestos para que se añadan de forma automática?
Q: For the customer's address in the US, the state field always defaults to California which is problematic.
The main issue is that the user may accidentally leave the state field as California which means we have to manually check the address to verify its accuracy each time. This adds a level of uncertainty and additional work on our part which could be easily eliminated if the state field wasn't automatically defaulted to this.
Also, to make things more confusing, if the zip is not entered, there is no message to inform the user that it needs to be filled out (unlike the other fields).
To address these issues, please add the necessary message to inform the user about the zip code when it's not entered. Also, instead of always defaulting to California each time, can you please just add "State" as a light gray label inside it, similar to how "City" and "Zip" are shown inside those fields? Thank you.
Additionally, it would be helpful if there was a verification method built into the payment form to confirm that the entered state and zip code info match. Without this information, it just creates problems with shipping accuracy.
Q: I really like the idea, but the Support link renders a page not found error and I tried a test embed and had the same issue.
The issue is we need to make it work for both Stripe and PayPal - adding PayPal complicated our plans for how the upsell would work. We would love to see it complete by the end of this year.
Q: APPLE PAY READY?
It's Apple Pay ready? if not, is any ETA? thanks!!!
In Asia, particularly Indonesia, the public is still unfamiliar with credit card payments or international methods like PayPal. The market relies more on payment gateways that are integrated with local banks, namely: 1. ZENDIT: xendit.co/id Let me know if you add these payment gateways!
Q: I have some inquiries about the functionalities of OrderForms:
Cash on Delivery Payment:
Can we process ...
online orders with cash payment upon delivery? How is this type of payment recorded and verified in the system? Product Catalog and Multiple Orders:
Is it possible to integrate a catalog for customers to add multiple products to an order? Are there any limitations on the quantity or combination of products per order? I appreciate your clarifications to improve our operations.
Q: The domain orderforms.com is available for purchase in auction on Godaddy!
Could it be that the OrderForm.com founder forgot to renew their domain? This is a troubling situation as there is complete radio silence. There needs to be some communication.
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Q: It appears your site is completely down. Can you please share if this is permanent?
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Q: Only one template (one with the color background) shows the phone number field when the option is enabled.
Can you please fix this?
OrderForms
Oct 3, 2024A: Yes - This will be pushed for a 48 hour fix right away.
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This needs to be fixed!
Yes - This will be pushed for a 48 hour fix right away.
Thanks. There is also some odd spacing between Addresses 1 and 2 and City and State in the form without the phone number. Hopefully, you can make those more consistent.
Improvements were made over night to the phone number missing.
After the update, the phone number field was removed from previous forms that used it so I had to add this back in. You may want to ensure that this doesn't impact people's current forms. Also, when using the drag/drop option for the phone number field in the form with the color background, it doesn't add the heading above it like the others, so it has to be added manually which feels unnecessary.
I noticed the missing phone number fields with my forms as well. Having to add these back in is disappointing!
Q: Can you use PayPal?
and what is this infusion software you have to attach?
OrderForms
Oct 3, 2024A: PayPal is now fully integrated.
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PayPal will be ready in February.
You do not need to add Infusionsoft, that is just one of the connectors possible. You can also connect to Google Sheets, Pabbly, Zapier etc.
we are January 2024, Paypal is ready? No third party platforms
Paypal is ready to go, we are just awaiting approval from them.
Verified purchaser
Ok awesome, I hope they respone soon.
PayPal is working with us to have a Full Stack integration - this means PayPal will work with all PayPal products including Venmo. Apple Pay. Samsung Pay etc. This new integration is going to take longer and will be ready at the start of Q2. Sorry for the delay - but this is a better integration than the one we launched last year. We have taken the old integration down for the time being.
Q: Hola, estoy pensando en adquerirlo para mis servicios onlines y quisiera saber: Hola, estoy pensando en ...
adquirirlo para mis servicios onlines y quisiera saber:
1. ¿Tiene suscripciones para pagarlo en diferentes plazos? ¿Se les cobra automáticamente al cliente al mes?
2. ¿Tiene integración con plataformas de email marketing: Mailerlite o activecampaign?
3. Hay posibilidad de añadir los diferentes impuestos para que se añadan de forma automática?
Gracias!
OrderForms
Oct 3, 2024A: I'm sorry we do not have language support yet.
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Me he olvidado de preguntar, ¿hay posibilidad de añadir preguntas personalizadas?
I'm sorry we do not have language support yet.
Q: Does it provide cash on delivery option like Shopify?
OrderForms
Oct 3, 2024A: Not Yet - We will create this feature if more people request it.
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Not Yet - We will create this feature if more people request it.
Q: Can you natively integrate with AirTable?
OrderForms
Oct 3, 2024A: Not natively - but you can via Zapier and Pabbly.
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Not natively - but you can via Zapier and Pabbly.
Q: LANDED COSTS CALCULATIONS
Any solution to obtain the landed costs calculations?
OrderForms
Oct 3, 2024A: Please give us an example of what you are requiring here.
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Q: For the customer's address in the US, the state field always defaults to California which is problematic.
The main issue is that the user may accidentally leave the state field as California which means we have to manually check the address to verify its accuracy each time. This adds a level of uncertainty and additional work on our part which could be easily eliminated if the state field wasn't automatically defaulted to this.
Also, to make things more confusing, if the zip is not entered, there is no message to inform the user that it needs to be filled out (unlike the other fields).
To address these issues, please add the necessary message to inform the user about the zip code when it's not entered. Also, instead of always defaulting to California each time, can you please just add "State" as a light gray label inside it, similar to how "City" and "Zip" are shown inside those fields? Thank you.
OrderForms
Oct 3, 2024A: I have sent this on the to tech team to improve.
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Additionally, it would be helpful if there was a verification method built into the payment form to confirm that the entered state and zip code info match. Without this information, it just creates problems with shipping accuracy.
Q: I really like the idea, but the Support link renders a page not found error and I tried a test embed and had the same issue.
OrderForms
May 15, 2024A: Thank you for bringing this to our attention, we will get that sorted.
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Verified purchaser
there is still NO SUPPORT https://www.orderforms.com/docs/
i just purchased this and that is truly concerning
Agreed.
We are working on the docs - our support is responsive if you are stuck in any part of the software - email support@orderforms.com
Q: How can we collect comments on a form so we can view special requests or other information entered by the customer?
OrderForms
Oct 3, 2024A: At present we do not have custom fields in an order form.
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Q: Need help
I’m already a lifetime customer but when I tried logging into my account it’s saying that it don’t recognize the credentials. Is there any reason why?
I don’t see a way to conch support that’s why I’m using this instead
OrderForms
Sep 26, 2024A: support@orderforms.com
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Q: Do you have upsell yet?
Hello, have you integrated order bumps or upsells yet?
OrderForms
Sep 23, 2024A: Not yet - but it's high on the list.
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It's been over a year since someone here In August of 2023 asked you about upsells. How high on the priority list is this??
It is the one thing holding me back from purchasing this.
The issue is we need to make it work for both Stripe and PayPal - adding PayPal complicated our plans for how the upsell would work. We would love to see it complete by the end of this year.
Q: APPLE PAY READY?
It's Apple Pay ready?
if not, is any ETA?
thanks!!!
OrderForms
Sep 23, 2024A: yes - it accepts apple pay (and GooglePay) with both Stripe and PayPal merchants
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Q: add these payment gateways!
In Asia, particularly Indonesia, the public is still unfamiliar with credit card payments or international methods like PayPal. The market relies more on payment gateways that are integrated with local banks, namely:
1. ZENDIT: xendit.co/id
Let me know if you add these payment gateways!
OrderForms
Sep 16, 2024A: We will look at these options in our next roadmap review - it is not going to be a quick addition though.
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Q: I have some inquiries about the functionalities of OrderForms: Cash on Delivery Payment: Can we process ...
online orders with cash payment upon delivery?
How is this type of payment recorded and verified in the system?
Product Catalog and Multiple Orders:
Is it possible to integrate a catalog for customers to add multiple products to an order?
Are there any limitations on the quantity or combination of products per order?
I appreciate your clarifications to improve our operations.
OrderForms
Sep 13, 2024A: This is a single product order form not a shopping cart solution.
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We do not have Cash On Delivery, yet!
This system is for single items or subscriptions only not a shopping cart.
Q: Do you have Tpay or PayU or Przelewy24?
OrderForms
Sep 13, 2024A: Only if we had enough people ask.
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Not at present - we are taking applications from new merchants all the time.
Q: Hello Will you be implementing Przelewy24 Tpay Payu?
If so, at what time?
kind regards AdAlbert
OrderForms
Sep 13, 2024A: If we had enough people ask for it.
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At present we will not be adding any more merchants except PayPal (& Venmo)
Q: Hi.
Does it also work for the Italian market?
OrderForms
Sep 13, 2024A: yes - you can change all the wording.
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Yes with Stripe and soon with PayPal
Q: Can you add multi images per product?
OrderForms
Sep 13, 2024A: yes in the page designer - you can also add video.
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Yes in the checkout editor - you can change the product order form to be more of a sales page - even add video to make it a video sale page.