Hi, is it possible to change the email of my account?
Founder Team
jason.gray
Jun 16, 2026
A: Hello, and thanks for reaching out. Yes, you can change the email ID of your account. It is a simple process. To update your account Email ID, please contact support at support[at]oystervpn.com
Hello. We're sorry you encountered this issue. Your email should have gone through now. If it has already been over 45 hours, please send your email again. Sorry for the inconvenience but please be assured your issue will be quickly resolved this time. We are grateful for your patience!
I don't actually even care about the VPN- I need to know if this will block ads on iOS in the Chrome browser, as I prefer that over Safari on mobile. Most adblockers in the app store only work on Safari for iOS. If it can, do I have to have the VPN activated or, like Nord, can I turn off the VPN and only use the adblocking capabilities separately?
Founder Team
jason.gray
Jun 16, 2026
A: Hello and thanks for reaching out. Our ad blocking feature is based on the server-side and not on the app, so it works for all browsers. To use the feature, you will need to activate the VPN. Additionally, we also add or remove URLs from our ad block list if a user sends us a particular request.
Havent been able to connect this whole week, tried android phone, iphone 15, ipad, none is working. Used to work last month. What happen?
Founder Team
jason.gray
Jan 22, 2026
A: Hello and we're sorry to hear that. We keep constant checks on our service across all platforms and can report that all servers are running smoothly. Our support team is here to help you if you are facing further issues, please do get in touch.
Q: Change email
Hi, is it possible to change the email of my account?
jason.gray
Jun 16, 2026A: Hello, and thanks for reaching out. Yes, you can change the email ID of your account. It is a simple process.
To update your account Email ID, please contact support at support[at]oystervpn.com
Share OysterVPN
Hello. We're sorry you encountered this issue. Your email should have gone through now. If it has already been over 45 hours, please send your email again. Sorry for the inconvenience but please be assured your issue will be quickly resolved this time. We are grateful for your patience!
Q: Adblocking Mobile
I don't actually even care about the VPN- I need to know if this will block ads on iOS in the Chrome browser, as I prefer that over Safari on mobile. Most adblockers in the app store only work on Safari for iOS. If it can, do I have to have the VPN activated or, like Nord, can I turn off the VPN and only use the adblocking capabilities separately?
jason.gray
Jun 16, 2026A: Hello and thanks for reaching out.
Our ad blocking feature is based on the server-side and not on the app, so it works for all browsers. To use the feature, you will need to activate the VPN. Additionally, we also add or remove URLs from our ad block list if a user sends us a particular request.
Share OysterVPN
Q: On System Startup
Hi, is it possible to automatically startup the app and connect to a server?
I'm using an intel mac and it doesn't seem to work. The switch on the settings do not respond to the click.
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Q: Obfuscated servers
Do you have obfuscated servers?
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Q: Fail to connect
Havent been able to connect this whole week, tried android phone, iphone 15, ipad, none is working. Used to work last month. What happen?
jason.gray
Jan 22, 2026A: Hello and we're sorry to hear that. We keep constant checks on our service across all platforms and can report that all servers are running smoothly. Our support team is here to help you if you are facing further issues, please do get in touch.
Share OysterVPN