Q: Our Custom Domain is not working even though its pointed correctly?
Hi Team our custom domain which is poinited its not working roadmap.meethour.io, we have pointed it correctly might be after your new updates somthing have changed can you please as soon as possible, as our customers are facing issues tracking the roadmap & progress of the project, I have raised several tickets no response yet could give us where to contact you? are you support lifetime users or closed to support.
I've been trying to get support from your team for the last 4 weeks to answer a simple question. How do I delete projects? I've even had appsumo try to contact you. what's going on?
Q: Your website is not working even our hosted domain not working
Team please check what happened website is not working becuase of that our subdomains are not working, due to deal over are you guys finished the services.
Founder Team
Josh_PathPro
Mar 7, 2025
A: Hello! No we are most definitely not out of service. This will be addressed within the day, and is an issue with the SSL expiring for unknown reasons. I assure you however that all content is safely stored and will be live again asap.
Q: The creator account cannot be part of the team?
Founder Team
Josh_PathPro
Feb 3, 2025
A: Hello! The admin account (ie the creator account) is essentially a team member as well. They'll receive notifications when they're part of a task, can subscribe to various aspects, and so on. If there's any specific issue you're running into with the admin role, just let me know, but hope that helps clarify. Thanks!
Q: Our Custom Domain is not working even though its pointed correctly?
Hi Team our custom domain which is poinited its not working roadmap.meethour.io, we have pointed it correctly might be after your new updates somthing have changed can you please as soon as possible, as our customers are facing issues tracking the roadmap & progress of the project, I have raised several tickets no response yet could give us where to contact you? are you support lifetime users or closed to support.
Share PathPro
Q: Where is support
I've been trying to get support from your team for the last 4 weeks to answer a simple question. How do I delete projects? I've even had appsumo try to contact you. what's going on?
Share PathPro
Q: Your website is not working even our hosted domain not working
Team please check what happened website is not working becuase of that our subdomains are not working, due to deal over are you guys finished the services.
Josh_PathPro
Mar 7, 2025A: Hello! No we are most definitely not out of service. This will be addressed within the day, and is an issue with the SSL expiring for unknown reasons. I assure you however that all content is safely stored and will be live again asap.
Share PathPro
Verified purchaser
This has now been resolved and all is back in working order. Thanks again for your patience.
Q: The small picture of the team user don't appear on the fronend of cards. Why just default user image?
Share PathPro
Q: The creator account cannot be part of the team?
Josh_PathPro
Feb 3, 2025A: Hello! The admin account (ie the creator account) is essentially a team member as well. They'll receive notifications when they're part of a task, can subscribe to various aspects, and so on. If there's any specific issue you're running into with the admin role, just let me know, but hope that helps clarify. Thanks!
Share PathPro