Q: why is it every time you update your software it wipes my lic and I have to DIG it out again?
why is it every time you update your software it wipes my lic and I have to DIG it out again?
I have been using this on and off for a year or so.. and had to "re register" like 10 times. as of today it doesn't recognise my email anymore so that it basically.. ripped off.. LIFETIME is a year then...?
Founder Team
PDFReaderPro
Jul 21, 2026
A: Hi, Please send your license code and screenshots showing the error message to [email protected]
I have not seen you answer a question in MONTHS! I have not been able to activate this software; others have expressed the same, and came here for help. After seeing your very poor response rate, I am not hopeful. Perhaps I just have to refund my purchase.
Founder Team
PDFReaderPro
Jul 21, 2026
A: We sincerely apologize for the delayed response. If you’re still interested in using our product, please let us know. We’ll be happy to assist you and provide more timely support going forward.
I really wanted to get this software running. It looks great! If at any time you, as a company, decide to have customer service and want to help people activate or make it easier, contact me, and I would love to come back. For now, I am requesting a refund for my purchase.
Q: why is it every time you update your software it wipes my lic and I have to DIG it out again?
why is it every time you update your software it wipes my lic and I have to DIG it out again?
I have been using this on and off for a year or so.. and had to "re register" like 10 times.
as of today it doesn't recognise my email anymore so that it basically.. ripped off.. LIFETIME is a year then...?
PDFReaderPro
Jul 21, 2026A: Hi, Please send your license code and screenshots showing the error message to [email protected]
Share PDF Reader Pro for Windows
Q: License code does not work
I am trying to switch my license to my Mac but your license code is not working. Please help.
PDFReaderPro
Jul 21, 2026A: Hi, Please send your license code and screenshots showing the error message [email protected]
Share PDF Reader Pro for Windows
Q: Are you still in business?
I have not seen you answer a question in MONTHS! I have not been able to activate this software; others have expressed the same, and came here for help. After seeing your very poor response rate, I am not hopeful. Perhaps I just have to refund my purchase.
PDFReaderPro
Jul 21, 2026A: We sincerely apologize for the delayed response. If you’re still interested in using our product, please let us know. We’ll be happy to assist you and provide more timely support going forward.
Share PDF Reader Pro for Windows
I really wanted to get this software running. It looks great! If at any time you, as a company, decide to have customer service and want to help people activate or make it easier, contact me, and I would love to come back. For now, I am requesting a refund for my purchase.
Q: invalid license code
used the license code provided, but unable to activate it. Please advise
PDFReaderPro
Jul 21, 2026A: Hi, Please send your license code and screenshots showing the error message [email protected]
Share PDF Reader Pro for Windows
Q: cannot find activation
i have followed the instructions but cannot activate the license. Please advise how to do so.
Share PDF Reader Pro for Windows