blazinglyfastQ: Locked out of LTD Account - No Support Response
Hello,
Do you still have support for resolving severe bugs with your service (not user error)?
I am completely locked out of the LTD account. I cannot sign in anymore, due to a bug with your sign in form.
Support has not responded or acknowledged the issue, it has been 6 days.
Thank you.
Mikhail_Phygital
Oct 5, 2026A: Hi, sorry for the trouble! We couldn't find your account by your AppSumo username. Please email us at [email protected] from the address you use to sign in, so we can find your account and help right away. If the login code doesn't arrive, please also check your Spam and Promotions folders. Some email providers (for example web.de, GMX or Proton) sometimes block our emails.
Verified purchaser
You are not the only one waiting for response :(
I also submitted a question about the TTS model and have been waiting for a response for about a week now. Unfortunately, support doesn’t seem very reliable at the moment. Until I receive an answer I hesitate to upgrade to a higher Tier.
Verified purchaser
I can't log in - and i get no help from the support - perhaps i must refund ...
Verified purchaser
I have no issues with login, give some times to the support to respond. By the way what service do you use as email provider?
Im still on the fence about this product my question about ai agent never answered did you get help with log in? did you get customer support?