I'm able to login and see my dashboard - no problem. But none of my links are working. Emailed support over the weekend... been at least three days of links not working and no reply from support. Hoping they respond soon!
Q: We have just sent out a campaign to hundreds of people on our contact list that contains a link of Piar.
People have replied that the link is broken!
When we checked, indeed the link didn't work anymore. I tried logging into the Piar account but the website has been irresponsive (when you click LOGIN, it doesn't respond). I tried clicking on the Support and Contact links on the website, but both are also dead links. I've reach out to AppSumo and also emailed Piar (I saw there was a 'mailto' address on the hover over) and am waiting for a response.
This is NOT acceptable, as it highly damages our brand with a broken link that we cannot fix because we can't even log into the account and there's NO way to reach Support (there's also no chat widget on their website). I also tried registering with a new email address to see it it would work, but that was also completely non-responsive! The only links that worked on their website are the Features and Pricing!
This MUST be resolved ASAP as the only choice we'd have is to send these hundreds of people another follow-up message with the original long link! This is labour intensive, costs us time and money and most importantly our brand reputation!!!
A: Hello. I'm very sorry to hear about your experience with our instrument. We did have a technical problem with service availability for a short time. We fixed this problem and changed the cloud service provider. We apologize for that. We have taken all possible steps to prevent this situation from happening again. Could you please write down exactly how you tried to contact our support team so...
service is down for past couple of days. login not working. no sure if other sumolings successful in getting any support response if you are expereincing same issue.
Today the link is OUT again. It is the exact problem as before: I cannot even login to my account. This is a super unstable tool and system. How can we ever rely on Piar if it just goes 'offline' twice witihin a week??
Q: Have they gone out of business?
Nothing works anymore and emails to support bounce.
Q: Why is it so challenging to get a response back from your team regarding the custom domain?
Also, every time I sign in, I have to create a new password, because the site stated it doesn't recognize my browser saved password...
Please help
Q: Seems I am not alone.
Has piar.io disappeared now?
Q: What's going on with Piar.
io? I can not log in and all my links are not working.
I have already emailed support but they have not reply in days.
Please help!
Verified purchaser
Same here, I had clients complain to me about their links that I generated not working.
Verified purchaser
I'm able to login and see my dashboard - no problem. But none of my links are working. Emailed support over the weekend... been at least three days of links not working and no reply from support. Hoping they respond soon!
Q: We have just sent out a campaign to hundreds of people on our contact list that contains a link of Piar.
People have replied that the link is broken!
When we checked, indeed the link didn't work anymore. I tried logging into the Piar account but the website has been irresponsive (when you click LOGIN, it doesn't respond). I tried clicking on the Support and Contact links on the website, but both are also dead links. I've reach out to AppSumo and also emailed Piar (I saw there was a 'mailto' address on the hover over) and am waiting for a response.
This is NOT acceptable, as it highly damages our brand with a broken link that we cannot fix because we can't even log into the account and there's NO way to reach Support (there's also no chat widget on their website). I also tried registering with a new email address to see it it would work, but that was also completely non-responsive! The only links that worked on their website are the Features and Pricing!
This MUST be resolved ASAP as the only choice we'd have is to send these hundreds of people another follow-up message with the original long link! This is labour intensive, costs us time and money and most importantly our brand reputation!!!
PLEASE FIX THIS!
Denis_Piar.io
May 14, 2024A: Hello.
I'm very sorry to hear about your experience with our instrument. We did have a technical problem with service availability for a short time. We fixed this problem and changed the cloud service provider. We apologize for that. We have taken all possible steps to prevent this situation from happening again. Could you please write down exactly how you tried to contact our support team so...
Verified purchaser
service is down for past couple of days. login not working. no sure if other sumolings successful in getting any support response if you are expereincing same issue.
Verified purchaser
Today the link is OUT again. It is the exact problem as before: I cannot even login to my account. This is a super unstable tool and system. How can we ever rely on Piar if it just goes 'offline' twice witihin a week??
Verified purchaser
Same for me , september 19 and the email delivery failed too : ((