Pickaxe made changes to their organizational structure during their recent update (which also brought in a lot of great new features). This included forcing pickaxes to be housed under Studios, and having knowledge bases be managed at the Studio level. The document limit of 50 was moved from per pickaxe (unlimited) to per Studio (limited).
Q: Migration old pickaxe to new version
Can I know whether I still have the same legacy subscription if I migrate to the new version?
Hi there, I have a quick question about Documents per Pickaxe. Since the recent update, I'm experiencing issues with the 50 Documents limit. It appears that I now have a total of only 50 Documents across all my Pickaxes. Is this a bug or was it intended? In December 2024, you mentioned that Tier 3 corresponds to the Gold Plan, which allows for 50 Documents per Pickaxe. I've had to delete files to create a new Pickaxe with its own files, which complicates my use of the application as intended. Thank you for your feedback. Gregor
Q: Are you bringing back the LTD? It's May 2025.
Thank you.
Nathaniel_Pickaxe
May 16, 2025A: We have no current plans to.
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Q: Does AppSumo have better guidelines in place?
Pickaxe downgraded their LTD buyers. How do we protect ourselves from these kinds of fraudulent business practices?
Nathaniel_Pickaxe
May 12, 2025A: Can you be more specific? I'm not sure what you're talking about?
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Q: What is actually happening here with as?
Can you kindly clarify what has been downgraded and what is now required or available to AS members?
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Pickaxe made changes to their organizational structure during their recent update (which also brought in a lot of great new features). This included forcing pickaxes to be housed under Studios, and having knowledge bases be managed at the Studio level. The document limit of 50 was moved from per pickaxe (unlimited) to per Studio (limited).
Q: Migration old pickaxe to new version
Can I know whether I still have the same legacy subscription if I migrate to the new version?
Pickaxe_Staff
Mar 26, 2025A: Yes you will. Please send questions to info@pickaxeproject.com.
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Q: Documents per Pickaxe
Hi there,
I have a quick question about Documents per Pickaxe. Since the recent update, I'm experiencing issues with the 50 Documents limit. It appears that I now have a total of only 50 Documents across all my Pickaxes. Is this a bug or was it intended? In December 2024, you mentioned that Tier 3 corresponds to the Gold Plan, which allows for 50 Documents per Pickaxe. I've had to delete files to create a new Pickaxe with its own files, which complicates my use of the application as intended.
Thank you for your feedback.
Gregor
Nathaniel_Pickaxe
May 12, 2025A: Hi Gregor,
Yes! We've adjusted all plans so that the limit now applies at the studio level instead of the Pickaxe level.
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