Automate WhatsApp sales and support

3.67 stars
3.67 stars
3 reviews
Collaborative WhatsApp shared inbox
WhatsApp store and orders
Visual chatbot flow builder
CRM pipeline and contacts

Picky Assist

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  • Lifetime access
  • Refundable up to 60 days
  • Covered by our We Got Your Back guarantee
AppSumo Select

Carefully selected by AppSumo for quality, performance, and support

All your leads come in through WhatsApp, and all your follow-ups live in a forgotten spreadsheet. Luckily, Picky Assist routes leads, fires follow-ups on a schedule, and keeps your whole team in one inbox.

TL;DR

  • checkmarkConsolidate WhatsApp conversations across your team with a shared inbox, smart routing, and collaboration tools
  • checkmarkBuild no-code chatbots and flows to capture leads, answer questions, and automate follow-ups around the clock

At-a-glance

pickyassist.com

Alternative to

HubSpot, Intercom, Zendesk

Integrations

Google Sheets, Instagram, Stripe, Zapier, Zoho

Best for

Customer support, Sales managers, Small businesses

Picky Assist logo

Picky Assist

Sold out!

Unify your WhatsApp inbox, chatbots, broadcasts, and CRM to automate sales, support, and follow-ups

Collaborate on every customer conversation

  • Route incoming chats to the right agent automatically using out-of-the-box smart routing rules and custom conditions
  • Bring your whole team into a shared WhatsApp and Messenger inbox with departments, assignments, and internal notes
  • Keep leads warm and customers informed at scale by broadcasting messages to your contact list
Collaborate on every customer conversation

Sell products directly in WhatsApp

  • List products, manage inventory, and accept orders without your customer ever leaving the chat
  • Trigger automatic order status notifications after collecting payments via native WhatsApp Pay or shareable payment links
  • Manage, approve, and fulfill every order from a single web-based dashboard with third-party logistics support
Sell products directly in WhatsApp

Build chatbots without writing a line of code

  • Design conversation flows with a drag-and-drop builder—add questions, conditions, delays, and branching logic
  • Trigger APIs and webhooks to connect your chatbot to external tools and data sources
  • Qualify leads and book appointments automatically 24/7 by launching WhatsApp Flows
Build chatbots without writing a line of code

Track and close deals from conversations

  • Nurture leads with automated WhatsApp and email follow-ups at every stage of their journey
  • Set tasks and reminders so no deal or support request goes unactioned by your team
  • Spot where leads are dropping off by viewing deal pipelines, contact history, and performance data
Track and close deals from conversations

Choose the plan that’s right for you

Feel secure in your purchase with AppSumo's 60 day money-back guarantee.

License Tier 1

Users1
Contacts1,000
Interactions100,000 per month
CRM records100,000
Storage1 GB
Chatbots2
Chabot executions5k per month
Workflows2
Executions5k per month
Funnel executions5k per month
Smart replies200
Custom modules2
Data fields25
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License Tier 2

Users3
Contacts3,000
Interactions250,000 per month
CRM records250,000
Storage3 GB
Chatbots5
Chabot executions25k per month
Workflows5
Executions25k per month
Funnel executions25k per month
Smart replies500
Custom modules5
Data fields50

License Tier 3

Users5
Contacts10,000
Interactions500,000 per month
CRM records500,000
Storage5 GB
Chatbots10
Chabot executions50k per month
Workflows10
Executions50k per month
Funnel executions50k per month
Smart replies1,000
Custom modules10
Data fields100
Refundable up to 60 days
Covered by our
We Got Your Back guarantee
Deal terms & conditions
Picky Assist
See Picky Assist
Founded February 27, 2018
🇮🇳India
11-50
Expansion
Bootstrapped
pickyassist.com
Verified by PandaDoc

Built from 8+ Years of Solving Real Customer Problems

👋 Hi Sumo-lings,

I'm Reji Sivankutty, Founder & CEO of Picky Assist.

First of all, thank you for taking the time to check us out.

For over 20 years, I've been building scalable software products with one belief: great businesses are built by solving real problems, not by adding more complexity.

Picky Assist started in 2018 as a simple one-page website offering WhatsApp Business API solutions for developers. Back then, we had a much smaller vision. But as we worked closely with customers, one thing became obvious: businesses didn't need another tool, they needed fewer tools.

Customer conversations were in one platform, leads in another, CRM somewhere else, campaigns in a different application, and automation required expensive integrations. Teams were spending more time switching between software than serving customers.

So instead of building features based on assumptions, we started listening.

Almost every major capability in Picky Assist, from our Shared Inbox and Conversational CRM to Chatbots, AI, Workflows, Campaigns, Commerce, Reporting, and Integrations, exists because a customer asked for it. Our roadmap has been shaped far more by customer feedback than by ideas from me or our team.

Today, Picky Assist brings together 11 integrated products, 4 communication channels, and 10+ integrations into one Conversational CRM, helping businesses manage the complete customer journey from the first conversation to long-term customer relationships.

We're proud to be a Meta Business Partner, and today our 50+ member team based in Kerala, India serves businesses across 80+ countries, continuously improving the platform with every customer conversation.

🚀 Why are we on AppSumo?

Because we love builders.

The AppSumo community is full of founders, agencies, marketers, and growing businesses looking for powerful software without enterprise pricing. We wanted to make Picky Assist accessible to this amazing community and continue building the product alongside you. Your feedback won't just be appreciated. it will help shape what we build next.

💡 A quick note before you jump in

I want to set the right expectation.

Because Picky Assist is built on the official WhatsApp Business API and follows a modular architecture, there is a slight learning curve, especially if you're new to conversational automation.

But once everything clicks, you'll be able to build sophisticated customer journeys, automate repetitive work, centralize customer communication, and create enterprise-grade workflows, all without writing code.

Our team is here to help you succeed every step of the way.

Thank you for considering Picky Assist. I truly hope to welcome you into our community.

See you inside! 🚀

Reji_PickyAssist
Reji_PickyAssist

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