PingSuite Questions

Showing 1 - 20 of 56 questions

Q: Server Monitoring Available

Hello
If i purchased 1 code plan from AppSumo will i get access to server Monitoring and RUM features for free when the become available?
Regards

mohamed.nourDec 5, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Dec 9, 2024

A: Hi Mohammed,

Yes! As soon as new features are launched - they will be included, even if you have already purcahsed.

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Q: Can your platform find JavaScript errors on pages?

If not are there any plans to implement it?

thomastPLUSNov 30, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Dec 3, 2024

A: Hi,

The forst version of RUM will not have error tracking for JS. However, it's in the roadmap.

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Q: Server monitors?

When will be the server monitors will be ready as on your website it is showing June 19th 2024.

iamalihamzaPLUSNov 26, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Nov 26, 2024

A: Hey,

PingSuite v2 is expected this week! Stay tuned for Uptime, Server and RUM Monitoring.

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Q: 15 SMS credits 15 phone credits

What do you mean by sms credit and phone credit? it will be monthly or one time?

ankit392Oct 13, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Oct 14, 2024

A: Hi Ankit

Those are monthly credits, meaning they reset on the first of the month. So you always have credits each month.

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Q: Confused 🤔

It is mentioned that the plan is linked with Startup Plan, But in the startup Plan you mentioned uptime monitors and server monitors separately, while here you are saying that it would be the same as number of uptime monitors. Could you please confirm
1. We will be able to use uptime monitors as server monitors as well?
2. or we will get the same amount of server monitors along with the uptime monitors?

My second confusion is which tier will get the "Real User Monitors" along with heatmaps and what would be the limitation? i.e., number of websites, visitors, triggers, and number of heatmaps per site?

iamalihamzaPLUSOct 3, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Oct 6, 2024

A: Hi,

You will get a separate limit for Uptime monitoring and Server Monitoring. Meaning you can monitor up to 100 uptime monitoring AND up to 100 servers with only 1 code.

RUM will be limited by amount of visitors and not on amount of websites. The limits are not 100% defined yet, we are still experimenting. Heatmaps will be a monthly limit, but this is still far ahead - it won't be included...

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