Verified purchaser
No card on file, still auto-charged!
I don't have a card-on-file for AppSumo and they still managed to renew my subscription. This is a sneaky and fraudulent way to renew subscription.
Buyers beware- this is deceptive at best. I already removed my card on file even before renewal, therefore why were they still able to charge me?
There's no refund option as well.
Ariadne_AppSumo
Mar 20, 2026Hey there, really sorry for the confusion here and totally get how frustrating that must have felt.
Just to clarify, Plus memberships will auto-renew unless the renewal is canceled ahead of time from the Plus settings page. Removing a card on file doesn’t automatically cancel the subscription itself.
That said, I checked in with the team and can confirm you’ve been refunded and won’t see another renewal charge moving forward.
Appreciate you flagging this, and if you ever have questions about billing or your membership, our team is always happy to help! 🙏