Tried it for a year but not going to renew. Maybe never buy another app on this site.
AppSumo seems to want to sell product - but will only be forced to honor the terms they set forth if they have to. This site is mostly about selling half-baked software to deal junkies.
I signed up and paid $99. I bought about 50 software packages, mostly buying higher tiers. I would 90% of them I returned - because as other reviewers will tell you - most of this stuff is not worth the lifetime deal cost. If you can't do stuff that you need to be able to do with their software and the company's CS doesn't address it or even respond, why do you care if you can use it for life?
Anyway, after a certain number of times refunding, AppSumo turned off my ability to automatically refund my purchases. 60-day return and simple easy process are why I signed up. Now "easy" is no longer the deal. OK I am done.
Katie_AppSumo
Oct 30, 2024Hey there, thanks so much for giving Plus a try and for this feedback.
Our Terms of Use (https://appsumo.com/terms-of-use/) confirm that customers cannot engage in excessive refunds or abuse our refund policy. Our generous refund policy allows customers to try before you buy, but we need to ensure it’s not being misused. Our team can’t manually turn on or off your ability to refund, but rest assured, we’re happy to process any refunds you may have through our Support team (support@appsumo.com).
Please feel free to email me at kweeks@appsumo.com if you'd like to provide more feedback on your experience with Plus :)