MarintiaQ: where is the data stored, meaning my Input docs (including company, staff and content materials)?
Wondering about your storage and training and therefore privacy policy. It is a very convenient tool, the question is you are asking me to give you all my infos so that I can buy a more expensive chatbot, so I would like to know where do you store it and how do you handle storage and if I can store it in Europe alternatively?
Amaanath_PoppyAI
Jun 11, 2026A: Hey Marintia! 👋
1) You can read our privacy policy from here: https://getpoppy.ai/privacy-policy
2) We use 3rd party products like Supabase and Firebase to store your data in the US region.
You can read their privacy policies from here as well:
- https://supabase.com/privacy
- https://firebase.google.com/support/privacy
3) The data hosting region is US default for every customer.
If you want it to be hosted in a specific region it will have to be part of an enterprise conversation since we have to set up the infrastructure to handle that.
Hope that answers your question!