Q: What happened to the social media connections allowance???
Hi Team,
I bought Plan 1, which should include up to 30 social accounts... In my account I now only have the option to connect up to 2! What happened?!
Founder Team
paul_onu_ProductMarketingForStartups
Dec 11, 2025
A: Hi there,
Thanks for reaching out — this is related to the migration from the old dashboard to the new one. Some profile data (including social connections and limits) didn’t transfer automatically.
Please email support@postly.ai with your Postly account email, and we’ll restore your correct LTD allowance (Plan 1 → 30 social accounts) right away.
Q: You can add hyperlinks in posts using this. Right?
I don't see where you can add links when writing a post. Of course, I have that capability when manually writing a post and have several for that already. What am I missing when writing a Postly post? After all, the whole purpose of a post for engagement is to have URLs leading back to our sites, right?
I have mulitple brands I manage and do marketing for and I wanted to organize by brand and set up each social account with each brand. Would I be setting up multiple workspaces one for each brand in order to do this? If not please advise on how I can do this.
Founder Team
paul_onu_ProductMarketingForStartups
May 15, 2024
A: Hi,
Yes, it is best to set up separate workspaces for each brand. This way, you can keep the team and the contents separated and avoid mixing stuff up.
Q: What happened to the social media connections allowance???
Hi Team,
I bought Plan 1, which should include up to 30 social accounts... In my account I now only have the option to connect up to 2! What happened?!
paul_onu_ProductMarketingForStartups
Dec 11, 2025A: Hi there,
Thanks for reaching out — this is related to the migration from the old dashboard to the new one. Some profile data (including social connections and limits) didn’t transfer automatically.
Please email support@postly.ai
with your Postly account email, and we’ll restore your correct LTD allowance (Plan 1 → 30 social accounts) right away.
Thanks for your patience — the new dashboard...
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Q: You can add hyperlinks in posts using this. Right?
I don't see where you can add links when writing a post. Of course, I have that capability when manually writing a post and have several for that already. What am I missing when writing a Postly post? After all, the whole purpose of a post for engagement is to have URLs leading back to our sites, right?
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Q: If I take Appsumo Plus, then can I get this tool?
if yes then how much do I need to pay for this tool? or it will be free with plus exclusive? please tell me. I am very much interested in this tool.
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Q: Hi, I just purchased your Tier 2 plan.
I have mulitple brands I manage and do marketing for and I wanted to organize by brand and set up each social account with each brand. Would I be setting up multiple workspaces one for each brand in order to do this? If not please advise on how I can do this.
paul_onu_ProductMarketingForStartups
May 15, 2024A: Hi,
Yes, it is best to set up separate workspaces for each brand.
This way, you can keep the team and the contents separated and avoid mixing stuff up.
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Q: Will you come back?
You popped in so fast recently and before I could blink my eyes you were gone. I have tier 1 but I wanted to purchase more codes 😩😩😩😩😩
paul_onu_ProductMarketingForStartups
May 15, 2024A: Hi,
This was a flash sale.
We do not have a plan of coming back.
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