J86232Q: API access or Git integration for automated Knowledge Base synchronisation?
Hi there. Predimail looks like an ideal, lightweight solution for our email-based support enquiries.
We maintain all our product and technical documentation alongside our codebase in a monorepo, specifically within a /docs directory. We currently use GitBook, which natively synchronises with our repository to keep everything up to date.
For Predimail to be a viable fit, we need a way to keep its knowledge base synchronised with our repository automatically. Do you offer a native Git integration? Alternatively, do you expose an API that would allow us to push documentation updates via a custom GitHub Action whenever changes are merged into our /docs directory?
Any insights into how we can programmatically update the knowledge context would be much appreciated.
Admin_Predimail
Jul 1, 2026A: Hi, and thanks — this is exactly the kind of use case PREDIMAIL fits well.
To answer directly: we don't currently offer a native Git integration that syncs a repo the way GitBook does. What's coming is the piece you're really after — an API to programmatically update the knowledge base — which is in active development and expected very shortly. It's designed for exactly your scenario: a custom GitHub Action that programmatically updates the knowledge base whenever changes are merged into your /docs directory, so your knowledge context stays in sync automatically.
Today the knowledge base ingests files and URLs (and emails over a selected date range); the API will add the programmatic update path on top of that.
To make sure we size and prioritise this well for you, could you share a rough idea of:
- the volume of documentation (number of docs / total size in /docs), and
- how often it changes (merges per day/week that would trigger a sync)?
That'll let me tell you concretely how the sync would behave for your setup, and I'll keep you posted the moment the API lands.
Hello,
I am pleased to inform you that the API for populating the knowledge base will be available this week.