Hi BizzyBoss, every plan has Agency-capable features! We built Puzzle with ultimate flexibility to easier be able to toggle from organization to organization, or workspace to workspace.
Q: I have a few questions. First: Can I switch the app to German?
Second: Is it possible to choose euros instead of dollars? Third: How are GDPR regulations handled?
Founder Team
b_ragone
Nov 25, 2025
A: Hey Kirsten,
Thank you for your question — unfortunately, though, we don't have pre-translated in-product language preferences, and we don't have the option to switch the currency to EUR. However we do have an active feature request for flexible currency settings, and it's something we're planning on shipping in the near-term (~2-3 months).
Re: GDPR regulations — we don’t currently provide...
Tier Three - Is it white label or possible to remove branding?
Tier Three Users - Can two deals be stacked to increase the user count from six to 12 in one account?
AI Implementation - Are you planning to implement AI to create flows automatically?
Founder Team
b_ragone
Nov 25, 2025
A: Hey Sky, happy to answer your questions:
Tier 3 — No, there is not white label features, however we do have a feature request in our backlog for this feature set. It will likely go live before EOH1 2026: https://puzzleapp.canny.io/admin/feedback/feature-requests/p/agency-white-label-option?search=white
Tier 3 Users — No, only one plan can be applied to an Organization
The white label feature set has not yet been assigned to a specific plan yet — we're considering making White Label features available on Optimizer (which Tier 3 emulates) or Enterprise plan
If I upload my business processes doc to any AI, it will create a robust flow pretty automatically. With Puzzles, I have to do each one manually? Read somewhere that I can add tools I use. In ChatGPT, the tool used will be listed if it is in the doc. So, where exactly does Puzzle add value for the significant time I have to spend on this + the $300 to use all features, even though I’m a solopreuner.
Thanks and all the best!
Founder Team
b_ragone
Nov 25, 2025
A: Hey Sumoling8486, thank you for your question!
If you're a solopreneur, it's likely Puzzle is not the best fit for you, unless you specifically prioritize having your visual process documentation and written documentation combined in one platform to:
(a) easily delegate steps in processes to part-time contractors or virtual assistants (b) understand where they are using specific technology...
Q: Unlimited Workflows?
Can I create templates for onboarding or offboarding clients even though I may have thousands of clients?
b_ragone
Nov 30, 2025A: Hey Cientiros, yes! You could create as many workflows as you want on any of the paid plans, even if you thousands of clients 🙌
Share Puzzle
Q: Do all plans come with unlimited users, which can be invited to access and work on specific workspaces?
My use case as an AI consultant is to make my clients draft their workflows so that I can optimize them
b_ragone
Nov 25, 2025A: Hi backoffice1,
No, the number of users is listed on each of the plans available on AppSumo:
Tier 1 — includes 1 user seat (with Builder level feature access)
Tier 2 — includes 3 user seats (with Builder level feature access)
Tier 3 — includes 6 user seats (with Optimizer level feature access)
Since you're using Puzzle as an AI consultant, though, you have a few options for how you can...
Share Puzzle
Verified purchaser
Do you offer an agency account? How do I request this?
Verified purchaser
Hi BizzyBoss, every plan has Agency-capable features! We built Puzzle with ultimate flexibility to easier be able to toggle from organization to organization, or workspace to workspace.
Q: I have a few questions. First: Can I switch the app to German?
Second: Is it possible to choose euros instead of dollars? Third: How are GDPR regulations handled?
b_ragone
Nov 25, 2025A: Hey Kirsten,
Thank you for your question — unfortunately, though, we don't have pre-translated in-product language preferences, and we don't have the option to switch the currency to EUR. However we do have an active feature request for flexible currency settings, and it's something we're planning on shipping in the near-term (~2-3 months).
Re: GDPR regulations — we don’t currently provide...
Share Puzzle
Is GDPR compliance a priority and/or already on the roadmap?
Verified purchaser
Hi Sarah, we have GDPR compliance targeted for early Q3 2026!
Q: Tier 3 questions
Thank you for the deal. It's a promising idea.
Questions:
Tier Three
- Is it white label or possible to remove branding?
Tier Three Users
- Can two deals be stacked to increase the user count from six to 12 in one account?
AI Implementation
- Are you planning to implement AI to create flows automatically?
b_ragone
Nov 25, 2025A: Hey Sky, happy to answer your questions:
Tier 3 — No, there is not white label features, however we do have a feature request in our backlog for this feature set. It will likely go live before EOH1 2026: https://puzzleapp.canny.io/admin/feedback/feature-requests/p/agency-white-label-option?search=white
Tier 3 Users — No, only one plan can be applied to an Organization
AI Implementation —...
Share Puzzle
So Tier 3 will get the whitelable ? and Thanks for your Prompt reply!
Verified purchaser
The white label feature set has not yet been assigned to a specific plan yet — we're considering making White Label features available on Optimizer (which Tier 3 emulates) or Enterprise plan
Q: I don’t get it..
If I upload my business processes doc to any AI, it will create a robust flow pretty automatically. With Puzzles, I have to do each one manually? Read somewhere that I can add tools I use. In ChatGPT, the tool used will be listed if it is in the doc. So, where exactly does Puzzle add value for the significant time I have to spend on this + the $300 to use all features, even though I’m a solopreuner.
Thanks and all the best!
b_ragone
Nov 25, 2025A: Hey Sumoling8486, thank you for your question!
If you're a solopreneur, it's likely Puzzle is not the best fit for you, unless you specifically prioritize having your visual process documentation and written documentation combined in one platform to:
(a) easily delegate steps in processes to part-time contractors or virtual assistants
(b) understand where they are using specific technology...
Share Puzzle