b_ragone
Nov 5, 2025A: Yes, you can upgrade to Tier 3 after purchasing Tier 1!
Thank you, I'm really loving the idea of Puzzle. Question, what about Process costing, can I hide that information for some users? I imagine there is a way to share the "puzzles" with a link. I'm worried that sensitive information about costs can be accessed or not hidden for some users.
Verified purchaser
Hey RaiSingh, glad you're enjoying it so far! 🙌 No, there is not a way to hide process cost inputs for specific users added directly into the Workspace.
But, yes, if you use the Public View feature to share your workflows with a link, those links will *not* include the process costing. So I'd recommend using Public Share links to share processes with folks you don't want to see the process cost
Got it, thanks.
Can you explain the difference between Process costing and Tool cost tracking?
Also, can I add my own costs for the tools? Normally, we have a non-profit discount.
Verified purchaser
Process costing calculates costs of manual steps executed by a specific role (paid $X / hr) in the workflow canvas.
While, Tool cost tracking tracks costs of tools in the tool canvas — where you pay $X / Y number of months.
Yes — within the tool cost inputs, there are two inputs (1) How much in $'s, (2) How often you pay that amount in months.