I have purchased two tier 4 plans with api access. For some reason, api credits are not getting renewed every month. Can you let me know how often api credits are renewed for app sumo plan?
Q: Urgent: Drastic and Unjustified Price Increase - Account Devaluation
You lied to us. The costs have not only more than doubled (250 credits per 8-second video), but now nearly quadrupled (352 credits). And this just a few days after you raised the prices. This massively devalues my account.
I am very very upset and seriously ask you why you treat your users this way.
Founder Team
Annapurna_Qolaba
Oct 3, 2025
A: We completely understand your frustration and are genuinely sorry for the confusion and disappointment.
As shared in our emails, the 352-credit cost was only a temporary measure to bring Veo 3 Fast back quickly, since it was the most requested model. We didn’t want users to wait longer. The good news is that Veo 3 Fast is now available again at 184 credits per video.
Such changes are always unpleasant. But I understand the founders' problems – they did not anticipate the growth in demand for veo3 and set the price too low. The return of veo 3 FAST for 352 credits seems like a more realistic valuation. I hope the company manages the difficulties and doesn’t go bankrupt. I liked the new Model / Qwan V1: 5 sec for 55 credits. It understands complex prompts well.
In Ihrem Newsletter haben Sie mehrfach berichtet, dass Sie an den Störungen arbeiten. Bis jetzt wird die Situation jedoch immer schlechter – und auch noch teurer (Credits). Wenn Sie bereits jetzt die Credits erhöhen, wie wollen Sie mittel- und langfristig eine effiziente Nutzung für die User gewährleisten? Die bisher angebotenen Modelle werden sich ja weiterentwickeln, erweitert werden und neue...
Guten Tag, ich habe am Mittwoch, den 23. Juli 2025, Qolaba über AppSumo erworben. Von Anfang an lief das Programm sehr instabil. Ich nutze es weder zur Bild-, Video- noch zur Musikerstellung. Die Credits schmelzen aufgrund der vielen Anfragen, die zwar berechnet, aber nicht ausgespielt werden.
Meistens erhalte ich folgende Fehlermeldung: „Anwendungsfehler: Es ist eine clientseitige Ausnahme...
Founder Team
Tech_Qolaba
Edited Oct 3, 2025
A: This issue typically occurs when browser based translators (like Google Translate) are used on our site, especially with features like the chatbot.
Workaround: Please avoid using browser translators for now.
For any further queries, feel free to reach out to us at support@qolaba.ai
Q: When are you back on AppSumo
Will you be coming back to AppSumo?
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Q: Api credits are not getting renewed.
I have purchased two tier 4 plans with api access. For some reason, api credits are not getting renewed every month. Can you let me know how often api credits are renewed for app sumo plan?
Share Qolaba
Verified purchaser
same problem here, purchased tier 4, now i'm out of credits and dunno why
Q: Urgent: Drastic and Unjustified Price Increase - Account Devaluation
You lied to us. The costs have not only more than doubled (250 credits per 8-second video), but now nearly quadrupled (352 credits). And this just a few days after you raised the prices. This massively devalues my account.
I am very very upset and seriously ask you why you treat your users this way.
Annapurna_Qolaba
Oct 3, 2025A: We completely understand your frustration and are genuinely sorry for the confusion and disappointment.
As shared in our emails, the 352-credit cost was only a temporary measure to bring Veo 3 Fast back quickly, since it was the most requested model. We didn’t want users to wait longer. The good news is that Veo 3 Fast is now available again at 184 credits per video.
We value your trust and...
Share Qolaba
Verified purchaser
Such changes are always unpleasant. But I understand the founders' problems – they did not anticipate the growth in demand for veo3 and set the price too low. The return of veo 3 FAST for 352 credits seems like a more realistic valuation. I hope the company manages the difficulties and doesn’t go bankrupt. I liked the new Model / Qwan V1: 5 sec for 55 credits. It understands complex prompts well.
Q: Erhöhung der angerechneten Credits
In Ihrem Newsletter haben Sie mehrfach berichtet, dass Sie an den Störungen arbeiten. Bis jetzt wird die Situation jedoch immer schlechter – und auch noch teurer (Credits). Wenn Sie bereits jetzt die Credits erhöhen, wie wollen Sie mittel- und langfristig eine effiziente Nutzung für die User gewährleisten? Die bisher angebotenen Modelle werden sich ja weiterentwickeln, erweitert werden und neue...
Share Qolaba
Q: Abbruch des Arbeitsvorgangs
Guten Tag,
ich habe am Mittwoch, den 23. Juli 2025, Qolaba über AppSumo erworben. Von Anfang an lief das Programm sehr instabil. Ich nutze es weder zur Bild-, Video- noch zur Musikerstellung. Die Credits schmelzen aufgrund der vielen Anfragen, die zwar berechnet, aber nicht ausgespielt werden.
Meistens erhalte ich folgende Fehlermeldung:
„Anwendungsfehler: Es ist eine clientseitige Ausnahme...
Tech_Qolaba
Edited Oct 3, 2025A: This issue typically occurs when browser based translators (like Google Translate) are used on our site, especially with features like the chatbot.
Workaround: Please avoid using browser translators for now.
For any further queries, feel free to reach out to us at support@qolaba.ai
Share Qolaba