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Q: How to change RankAtom dashboard dark theme?
After the recent update in the webpage layout of the RankAtom dashboard, the dark theme is selected by default. Earlier, there was an option for light and dark mode switching, but now it's unavailable.
This unavailability of the theme switcher causes difficulty when viewing a particular keyword's rank tracker screen, as the date and rank number pop-up has a light background and font color.
Can I please get a fix? I already did contact RankAtom support, but there was no reply from there.
I appreciate any help you can provide.
Q: does anyone have receive any kind of support?
i am asking anyone who bought this product if they have been able to reach support. the platform is still active but none of the features work at this moment, support doesn't answer any of the eamils, and by looking this chat looks like is MIA, I check TryHumanize and the same, now I am trying to figure out if this is another bad deal.
i am frustrated but with some hope that eventually this product will work again, I mean the new features are nice
Verified purchaser
I just logged in now, to my surprise, it worked. Immediately I saw a new UI, I knew something had been done.
I have been trying to use this tool for more than 3 months now but to no avail. Please check if it's working on your end.
Verified purchaser
yes, its working with a new UX, I like id, now I need to re train with the new features, thank you for checking
Verified purchaser
thank you for checking, yes is working and I like the new UX, so that's the reason, I was scare for a moment, now I need to train again but at least is working
Q: Appsumo, when do we get refunds?
The founder had 2 LTDS and both are not working, it looks like a quick cash grab, when do the users get money back, he's from India so the money is also significant and can run for a long time.
Verified purchaser
Rankatom is working as of 9-20-24
Verified purchaser
Just tested it. Not working for me. 9/22/24 United States 10:03pm pacific time
Verified purchaser
How is it working for you, it used to work when you import keywords now they disabled that, so how are you generating the keywords?
It's not working, just commenting and giving false information out here, atleast have the sense to check the tool, the domain is up.
Verified purchaser
It is NOW working for me 10-1-2024, I sent a support ticket to Krishna Anubhav as my account says in RENEWS on relatively the same day I bought the 2-tier LTD.. I hope they are not pulling a RankTracker.
Verified purchaser
not working for me. just checked now. it is DEAD!
Q: Not working again? When will this be fixed?
This seems to be an ongoing problem with this tool. It worked, stopped, then was working again. It's no longer working again. The same issue was with another similar tool that rhymes with strong-fail bro.I bought a higher tier, worked for a few months then stopped. When will Appsumo do something about these deals that stop working or at least put the dev on blast on the product main page letting people know they are aware of the apps issues. The reviews motivate people to purchase, but when something doesn't work Appsumo is nowhere to be found. I have spent a lot of money on this platform. They should offer at least a full credit if it's clearly the developers fault for poor management and not be required to be a plus member just to get the credit. There are other quality apps on the platform I would be happy to support.
Verified purchaser
100% agree.
Verified purchaser
100%
Verified purchaser
I'm getting results when I upload my own keywords into the bulk uploader. It's a pain, but it's getting results.
Verified purchaser
Agree
Verified purchaser
If at least bulk upload worked, then it would be usable. But it works for a week, then doesn't work for a month.
Q: Keyword research returning zero results
What is going on with this tool? I've tried to do some research today on three different keywords and it's come back with zero for each of them. This isn't possible. Also, it seems to have lost all my previous data from prior research. Can someone let me know what's going on?