Can't even import keywords | RankAtom | AppSumo

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Q: Can't even import keywords

vladyslav64Jul 2, 2024

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Hi, I'm confused - we now have a "First Post from founder" - which was updated on 1/10/25 and also a new "Company and Product FAQ" on the same day. You are coming back here 6+ months since you last responded with no explanation, no "we're sorry" but instead, you're posting like you're brand new, and responding to all the negative reviews with "we had unforeseen technical challenges".You have failed on so many levels that even AS says at the top of this page that they couldn’t contact you and they gave us our money back. Please let us know what is going on and why you have suddenly reappeared?
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After the recent update in the webpage layout of the RankAtom dashboard, the dark theme is selected by default. Earlier, there was an option for light and dark mode switching, but now it's unavailable. This unavailability of the theme switcher causes difficulty when viewing a particular keyword's rank tracker screen, as the date and rank number pop-up has a light background and font color. Can I please get a fix? I already did contact RankAtom support, but there was no reply from there. I appreciate any help you can provide.

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