ReachInbox Questions

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Q: Comes Back

Please, Appsumo, can you bring ReachInbox on the last call.

Sumoling_007PLUSMar 22, 2025
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Q: will there be another lifetime deal in the next time?

jordan014Mar 11, 2025
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Q: will there be another lifetime deal here?

114678668499823256159Edited Mar 8, 2025
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Q: any plan on another deal on AppSumo ?

102590520627756438529Feb 25, 2025
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Q: I have to spend A LOT more for webhooks/integrations???

I think it's crazy that I have to spend A LOT more just to get the webhooks/API integrations feature unlocked. This isn't particularly attractive to solopreneurs who don't necessarily need more than a few thousand active leads. Is there no other way of getting this feature unlocked even if I don't need more than 5,000 active leads??

chaz84749Dec 29, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: Unfortunately, no, webhooks and API integrations are only available in the higher-tier plans, such as Tier 4. These features are designed for users with advanced needs, such as managing complex workflows or integrating with external tools, which are typically required by businesses operating at scale.

For solopreneurs with smaller active lead requirements, we understand this might seem restrictive, but this structure ensures that advanced features are bundled with plans tailored to users who benefit most from them. If you have further questions or need assistance, feel free to reach out to support@reachinbox.ai! 😊

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Q: Can I upgrade to tier 4 for api

Hello, I bought tier 3, 10 days ago and I noticed there are not webhooks and api. can I please upgrade to tier 4?

106608204624372120188PLUSJan 14, 2025
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Q: Webhooks and API access never be available for basic tiers?

Maybe atleast there should be a paid upgrade for webhooks? Will it be possible?

anandhaDec 31, 2024
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Q: Can I only buy this with AppSumo plus annual subscription?

user32342PLUSDec 31, 2024
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Q: Multi-channel outreach

Do you any plan to add Multi-channel outreach?

100924726865082617966Dec 26, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 27, 2024

A: Yes, we are actively working towards offering multi-channel outreach solutions. However, please note that the current AppSumo deal is focused on email outreach, and the plan inclusions reflect that.

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Q: does ReachInbox support google workspace alias emails to work?

Do have google workspace account with over 20 x 4 (info@ appointment@ news@ survey@) email addresses to support 20 different domains. Not every tools allows the google alias emails to be used.

info7237GPLUSDec 30, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: No, ReachInbox does not support Google Workspace alias emails at the moment. However, we have this in our roadmap.

For now, each email account must be connected individually as a standalone mailbox. Aliases under a single account are not treated as separate email addresses for campaigns or warmups. If you have additional questions or specific requirements, feel free to reach out to support@reachinbox.ai for assistance! 😊

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Q: Will the Plus members have more time to buy this after today?

When will the deal end for Plus member after today?

116825587439939765256PLUSDec 30, 2024
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Q: Monthly active leads?

Hi
If I have this month 4999 active leads in RI , does it mean I can have for the next month 1 new active lead or a new batch of 5000? So month 1 4999 active leads and month 2 1 or 5000 active leads?
Thank you

George2500PLUSDec 28, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: Your monthly active leads quota resets at the beginning of each billing month, allowing you to engage with a fresh batch of leads up to your tier limit.

For example:
Month 1: You engage with 4,999 leads, leaving 1 lead slot unused.
Month 2: The quota resets, allowing you to engage with up to 5,000 active leads again.

However, the quota is consumed based on the leads that remain in an active or engaged state. If you’re still engaging with leads from Month 1 (e.g., ongoing sequences or follow-ups), they will count against your Month 2 quota until those engagements are completed or deleted.

Let me know if you need more clarification! 😊

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Q: Pabbly integration

1) Is pabbly and make integration available on all tiers ? This is the one of the reasons I am considering to buy this deal . So , just need to be sure that it is available on all tiers .
2) if Pabbly/make are available on all tiers and since webhooks is not available on first two tiers , will that limit my use of any trigger or actions in pabbly if I am on tier 1 or 2 ?
3) I understand there is a limit on active leads number every month . But is there any limit on the number of leads I can upload to reach inbox ? That is can I have unlimited leads but only a certain number of these active depending on the tier ?
4) Trivial but just clarifying : I can upload my leads via a csv file . Right ?

CuddlyWuddlyPLUSEdited Dec 27, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: Here are the answers to your questions:

1. Is Pabbly and Make integration available on all tiers?
No, webhooks, API access, and integrations (including Pabbly and Make) are only available starting from Tier 4. These integrations are not accessible in Tier 1, 2, or 3.

2. If Pabbly/Make are only in Tier 4, will it limit triggers or actions on Tier 1 or 2?
Yes, if you’re on Tier 1 or 2, you won’t be able to use Pabbly or Make integrations because these require webhook and API functionality, which are exclusive to Tier 4 and above.

3.Is there a limit on the number of leads I can upload?
Yes, the number of leads you can upload is tied to your active leads limit per month. You can only upload leads up to your plan’s active limit. However, you can delete old leads and replace them with new ones to stay within your limit.

4. Can I upload leads via a CSV file?
Yes, absolutely! You can upload your leads in bulk using a CSV file, making it easy to manage your contact lists.

If you’re looking for advanced integrations like Pabbly and Make, Tier 4 is your best option. Let us know if you have any more questions! 😊

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Q: Is it really unlimited emails?

I noticed on your website it is showing limits on all the plans for sending emails per month however on appsumo all the deals have Unlimited emails per month. Is this correct or is there a fineprint we need to be aware of or any other catch?

Mohammad.awaisPLUSDec 27, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: Great observation! Here’s the clarification:

The AppSumo LTD plans indeed offer unlimited emails per month, but this is within the context of the monthly active leads limit of your chosen tier. For example:

If your plan allows 5,000 monthly active leads, you can send unlimited emails to those 5,000 leads during the month.

The limitation is on the number of active leads you can engage per month, not the number of emails you can send to them.

On the website, the limits are for non-AppSumo users subscribing to regular monthly plans.

The AppSumo LTD is structured differently to provide more value to users who choose the lifetime deal.

So, no hidden catch—just a distinction between LTD and regular plans. Let me know if you have more questions! 😊

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Q: AI Credits

I’m ready to buy at tier 4 but if I understand your AI credit formula correctly, the maximum number of emails I can send, considering an average email making up 100 words, would be 500 emails. If I include email sequencing the number drops even lower. In this use case it’s not possible to run large cold email campaigns with your platform unless I’m able to purchase additional credits. You indicated in a previous post that this is possible. What would the cost to purchase a bundle of 500K and 1M additional AI Credits?

sheldon.samfordPLUSDec 28, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: For Tier 4, you can purchase additional AI credit bundles at $19 for every 10,000 credits.

If you have further questions or specific requirements, feel free to reach out to support@reachinbox.ai for assistance! 😊

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Q: Roadmap progress

Lead finder, email verification and LinkedIn automation were promised several months ago, if not a year. Yet, they are still "in.progress" on the roadmap. Is there any ETA?

118321964026771152253Dec 28, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: Here’s an update on the roadmap progress:

Email Verification: This feature is already live through our integration with Mailverify.ai. ReachInbox users get a certain number of free credits based on the plan that you have. You can start using it to improve your email deliverability and ensure clean lists.

Lead Finder: Expected to go live later this week, allowing you to discover targeted leads more efficiently.

LinkedIn Automation: This feature is still under development. We’re prioritizing features based on user demand and feedback. If this is critical for you, I encourage you to upvote or request it on our roadmap at reachinbox.canny.io.

We’re working hard to roll out features based on user priorities and appreciate your patience as we continue improving the platform. If you have further questions or need assistance, feel free to reach out! 😊

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Q: Pretty disappointing to see no API or Webhooks until later tiers why is this?

jonathon03PLUSDec 29, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: I understand your disappointment, and I’d like to provide some clarity. API and Webhooks are advanced features designed to support complex workflows, integrations, and automation that are typically needed by larger teams or businesses managing high-scale operations. To balance the platform’s resources and value for different user groups, these features are included in the higher-tier plans like Tier 4, which cater to users with more advanced requirements.

For smaller-scale users or solopreneurs, the lower tiers focus on providing core functionality for effective cold outreach, ensuring you’re not paying for features that might not align with your current needs. That said, your feedback is valuable, and we’ll consider how to make these features more accessible in future updates.

If you’d like further assistance or have questions about specific use cases, feel free to reach out to support@reachinbox.ai! 😊

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Q: some questions

Hello,
I have a few questions before deciding...
1) Is it possible to connect several email accounts and unify one inbox?
2) Is the inbox only for launched campaigns or for all received emails?
3) Is your platform translated into French?
4) Is it possible to send hot emails?

John.doePLUSDec 29, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: Here are answers to your questions:

Is it possible to connect several email accounts and unify one inbox?
Yes, you can connect multiple email accounts and manage them in a unified inbox within ReachInbox.

Is the inbox only for launched campaigns or for all received emails?
The inbox displays all received emails. Emails not related to campaigns will appear in the "Others" tab for better organization.

Is your platform translated into French?
No, the platform is currently not available in French.

Is it possible to send hot emails?
Could you clarify what you mean by "hot emails"? If you’re referring to follow-ups or highly targeted emails, ReachInbox supports personalized campaigns and tailored outreach to specific leads.

Feel free to reach out to support@reachinbox.ai for more details or additional assistance! 😊

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Q: AI CREDITS

are the AI Credits just used for creating the email templates?

once we create the templates will we be using the ai credits for anything else?

c7ec9dd9442b4a6caea4c0be80a3d192Dec 29, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: AI credits in ReachInbox are used for multiple purposes beyond just creating email templates. These include Email Creation, Personalization, OOO Schedulers, Advanced Prompts and many more areas that are going to be introduced soon.

Essentially, AI credits support all AI-driven features in the platform, making them versatile and valuable for enhancing your campaigns. If you have further questions, feel free to contact support@reachinbox.ai! 😊

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Q: Do you have bulk import for uploading SMTP/IMAP email accounts?

Norman_SomethingEdited Dec 29, 2024
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Founder Team
Alan_ReachInbox

Alan_ReachInbox

Dec 30, 2024

A: Yes, of course! ReachInbox supports bulk import for uploading SMTP/IMAP email accounts, making it easy to set up multiple accounts efficiently. If you have any questions or need assistance, feel free to reach out to us at support@reachinbox.ai—we’re here to help! 😊

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