Here is the translation of your text into correct English:
I purchased Reap a week ago and have already tried it out. Now I wanted to access my account again, but I couldn’t. Obviously, something went wrong. At least, I no longer have access to my account.
I have already written to support, but unfortunately, the emails I sent to support could not be delivered by Google – for some unknown reason. That is why I am using this channel.
What should I do now?