Q: Instant AI Document Analysis & Smart Records Management
RecordsKeeper.AI facilitates quick, AI-driven review of uploaded papers. This lets the chatbot offer immediate, precise answers, and no one has to sort them by hand. We aim to boost this feature further, because it will improve real-time handling and user task flow.
The chatbot performs poorly with RecordsKeeper.AI. It often misses details in answers, even with uploaded documents. Will the chatbot's ability to give more information instantly improve? This would mean no manual data filtering. Improving this area quickly is vital for efficient work and business needs.
Yes, this is a known issue and we are working on its quick resolution. We are committed to offering seamless document management powered by AI. We will inform once this has been fixed.
Q: Clarification on Recordskeeper.ai Security, Compliance, and Data Use
Thank you for your earlier response regarding security. please clarify a few points:
HIPAA Compliance and BAA Do you sign Business Associate Agreements (BAAs) under HIPAA?
Zero-Knowledge Architecture Do you use a zero-knowledge encryption model where your admin/engineers do not have access to customer data or documents?
Use of Customer Data in “Training” When you state that an “AI Agent is created on top of uploaded documents and uses data for training,” can you clarify: • Is this embedding/indexing for retrieval (documents converted into vectors for private search within my account)? • Or is this fine-tuning/federated training that alters a shared model and could introduce compliance risks?
Data Isolation Are customer data and models isolated per account, ensuring no cross-contamination between different customers’ files?
A: Thank you for your detailed inquiry regarding RecordsKeeper.AI's security and compliance capabilities. I appreciate your thorough approach to evaluating our platform. Please find our responses below:
1. HIPAA Business Associate Agreements (BAAs) We do not currently offer BAAs under HIPAA compliance. However, given the importance of this requirement, I'm escalating this to our compliance team...
Q: Usa Case: Searching through many Scientific Articles
The deal looks very interesting, but I'm not entirely sure if I understood the functionality correctly. Therefore, I would like to ask about the following use case: If I upload a large number of scientific articles (several hundred) to RecordsKeeper, is it then possible to search all articles at once for specific information? If yes, will all matches be listed or only the first or best one? And is it possible to jump directly to the original text passage?
A: Yes, you will get the list of all the files as reference when searched for. However, jumping directly to the text passage is something that cannot be done as of now. However, we are rigorously improving AI Search and you would see it getting fine-tuned with every passing day.
Q: Instant AI Document Analysis & Smart Records Management
RecordsKeeper.AI facilitates quick, AI-driven review of uploaded papers. This lets the chatbot offer immediate, precise answers, and no one has to sort them by hand. We aim to boost this feature further, because it will improve real-time handling and user task flow.
Kanishka_RecordsKeeper
Sep 1, 2025A: Hi Kimchi! Your question is not clear. Can you please explain it further?
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Verified purchaser
The chatbot performs poorly with RecordsKeeper.AI. It often misses details in answers, even with uploaded documents. Will the chatbot's ability to give more information instantly improve? This would mean no manual data filtering. Improving this area quickly is vital for efficient work and business needs.
Verified purchaser
Yes, this is a known issue and we are working on its quick resolution. We are committed to offering seamless document management powered by AI. We will inform once this has been fixed.
Verified purchaser
Thank you, Kanishka! I'm looking forward to the update and can’t wait to see the improvements in action!
Q: Concerning watermark, is it a automatic one with username or ip of user for instance ? Thanks
Kanishka_RecordsKeeper
Sep 1, 2025A: Hi Philippe! I'm sorry but your question is not clear enough. Can you please elaborate it so that we can help you better?
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Q: Clarification on Recordskeeper.ai Security, Compliance, and Data Use
Thank you for your earlier response regarding security. please clarify a few points:
HIPAA Compliance and BAA
Do you sign Business Associate Agreements (BAAs) under HIPAA?
Zero-Knowledge Architecture
Do you use a zero-knowledge encryption model where your admin/engineers do not have access to customer data or documents?
Use of Customer Data in “Training”
When you state that an “AI Agent is created on top of uploaded documents and uses data for training,” can you clarify:
• Is this embedding/indexing for retrieval (documents converted into vectors for private search within my account)?
• Or is this fine-tuning/federated training that alters a shared model and could introduce compliance risks?
Data Isolation
Are customer data and models isolated per account, ensuring no cross-contamination between different customers’ files?
Thank you!
Kanishka_RecordsKeeper
Sep 1, 2025A: Thank you for your detailed inquiry regarding RecordsKeeper.AI's security and compliance capabilities. I appreciate your thorough approach to evaluating our platform. Please find our responses below:
1. HIPAA Business Associate Agreements (BAAs)
We do not currently offer BAAs under HIPAA compliance. However, given the importance of this requirement, I'm escalating this to our compliance team...
Share RecordsKeeper.AI
Q: Zoho work drive and Zoho CRM
Does this easily integrate into the Zoho platform either workdrive or CRM?
Kanishka_RecordsKeeper
Sep 1, 2025A: Hey! Yes, we are glad to inform that these integrations are on the way and will soon be made available to you. Stay tuned!
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Q: Usa Case: Searching through many Scientific Articles
The deal looks very interesting, but I'm not entirely sure if I understood the functionality correctly. Therefore, I would like to ask about the following use case: If I upload a large number of scientific articles (several hundred) to RecordsKeeper, is it then possible to search all articles at once for specific information?
If yes, will all matches be listed or only the first or best one?
And is it possible to jump directly to the original text passage?
Kanishka_RecordsKeeper
Sep 1, 2025A: Yes, you will get the list of all the files as reference when searched for. However, jumping directly to the text passage is something that cannot be done as of now. However, we are rigorously improving AI Search and you would see it getting fine-tuned with every passing day.
Share RecordsKeeper.AI