RecRam Questions

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May 4, 2025
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Q: Can you elaborate on Widgets?

Hello - Can you explain what widgets are and what plans are required for them? Do they apply to forms? Where can I get to them?

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Nebi_Recram

Nebi_Recram

May 4, 2025

A: **Widgets** are interactive video elements you can embed into your website using RecRam. The most common example is a **video pop-up in the bottom right corner** (e.g., *Magnet*) that welcomes visitors or collects feedback.

* They are integrated with the **Forms module**, combining video guidance and form interaction.
* Available on **all paid plans** (customization options vary by plan).
*...

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May 2, 2025
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Q: Clarifying Capture and screen recording

Hello - I see that tier 1 does not have Capture. I'm unclear on what that means, as this (at least by the sound of it) would seem to be the essence of the product.....What cannot be done without this? Also, is it needed for screen recording?

Thanks.

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Nebi_Recram

Nebi_Recram

May 2, 2025

A: Hello,
We’re running a campaign on AppSumo with three RecRam products available:
1. Forms
2. Magnet
3. Capture

All products are accessible starting from Tier 2 and above.
All video recording features of Capture are also available in the Forms product.
However, only Forms does not include customizable AI options.

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Apr 29, 2025
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Q: Voice narration with screen recording?

Hello - With screen recording, is it possible to let the user voice narrate as he navigates the issue?

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Nebi_Recram

Nebi_Recram

Apr 29, 2025

A: Hello, yes, you can do this with the capture and forms screen record feature. It is available as beta.

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Apr 26, 2025
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Q: Responding Via Video

Is there a timeframe on when the release would be for us to be able to respond via video similar to video ask? Also, is that feature something that would be included in appsumo deals once it’s live?

drsharladrsharla
drsharlaPLUS

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Founder Team
Nebi_Recram

Nebi_Recram

Apr 26, 2025

A: Hello drsharla, yes, this feature is currently in beta process and we plan to release it in 2 to 4 weeks. AppSumo users will benefit from this feature

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Apr 23, 2025
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Q: Precise location

Hi,

I see that your updates you are about to release include:
Location tracking.

Is this precise location of where the video has been taken? (With concent ofcourse)
This is a feature that I would love due to being able to mark where a problem is located!

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Founder Team
Nebi_Recram

Nebi_Recram

Apr 23, 2025

A: Hello, yes, it’s the feature where your customers will grant location access before recording a video. We’ve developed it, and we’ll release it after conducting enough testing.

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