RelayThat Questions

Showing 1 - 20 of 68 questions

Q: You promised the release of a roadmap back in March as soon as it decided on, now it is the end of July without anything new to this SaaS.

Do you think we customers are that gullible?

peceofphilJul 21, 2023
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Q: When will the lifetime deal be back?

ympkerJun 7, 2023
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Founder Team
RelayThat

RelayThat

May 14, 2024

A: Thank you for your interest in our lifetime deal. We do not have a specific date for when the deal will be back, but we are constantly evaluating our pricing and promotions to ensure that we offer the best value for our customers.

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Q: Will the LTD be coming back anytime soon?

Looking forward to the LTD.

aiaiMay 27, 2023
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Founder Team
RelayThat

RelayThat

May 15, 2024

A: Thank you for your interest in our lifetime deal. We do not have a specific date for when the deal will be back, but we are constantly evaluating our pricing and promotions to ensure that we offer the best value for our customers.

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Q: Do you have any templates for designing YouTube video thumbnails?

I personally find it difficult to come up with YouTube thumbnail ideas that look nice, have a good composition, have clarity, and stand out.

It would be helpful to find a tool that can help me with this.

Thank you

Opal13241May 12, 2023
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Founder Team
RelayThat

RelayThat

May 15, 2024

A: Hi Opal,

Thank you for your interest in RelayThat. We are pleased to inform you that we have Youtube Video Thumbnails designs available.

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Q: Another question after reading other peoples questions.

In one answer, when someone was asking about what updates have been implemented over the past 5 years you said:

"In the past years, we have released updates on RelayThat that would help our entire user base. We have updated the user dashboard in the past year along with the ability to rotate elements within the workspace or saved design. We are also adding new layouts. These are just a few of the changes that we have done in the past months."

Could you be a bit more specific about what you've improved? Based on this comment it sounds like over the course of 5 years you've only updated the dashboard and added the ability to rotate elements within the design.

Neither of those are impressive. What else have you done over the past 5 year. I thought I'd give a chance since you were back and hoped there was an improvement, but after using the tool and not being able to even do something as basic as delete an element I added to a design or undo an action, I'm very concerned.

Thinking about refunding. Wondering why I shouldn't.

RoyLichtensteinPLUSMay 12, 2023
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Founder Team
RelayThat

RelayThat

May 15, 2024

A: Hi RoyLichtenstein

Thank you for your valuable feedback. We’re sorry you weren’t satisfied with our product. Rest assured that we are continuously working on improving our service.

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