remio Questions

Showing 1 - 5 of 225 questions
AnakinAnakin
AnakinPLUS
Aug 24, 2026
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Q: Will u come back ?

Will u come back with higher-tier plan ?

Founder Team
Yanghuang_remio

Yanghuang_remio

Aug 24, 2026

A: Hi Anakin! Thank you so much for your continued support!

We don’t have confirmed plans to return to AppSumo at the moment, but we really appreciate your interest in a higher-tier plan.

Are you already using remio? We’d love to hear how your experience has been so far. Are you looking for a higher tier mainly because the included credits aren’t enough for your usage?

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patrickwpatrickw
patrickwPLUS
Jul 9, 2026
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Q: Company Details missing

How is it possible that an app that is all about privacy has no office location, incorporation details or management team on their website?
https://www.remio.ai/about-us

I would really desire that to be updated please.

Founder Team
Yanghuang_remio

Yanghuang_remio

Jul 10, 2026

A: https://www.remio.ai/about-us
There is a map below there, you can cilck and get your navigation for the address.
21 Collyer Quay, Singapore 049320

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YuzzYuzz
Yuzz
Edited Jun 29, 2026
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Q: Handwriting pdf

If it's handwritten, it's image-based, so it won't be recognized, right? In that case, You know that OneNote sync feature you updated recently. how are handwritten files in OneNote recognized via OneNote integration? Is this not being recognized either?

Founder Team
Yanghuang_remio

Yanghuang_remio

Jun 30, 2026

A: Hi! Not necessarily. A handwritten PDF is usually image-based, so if we only extract embedded text from the PDF, it won’t be recognized.
For OneNote sync, handwritten content is handled differently: OneNote itself has handwriting/OCR capabilities. If OneNote has already recognized the handwriting or indexed it as searchable text, our OneNote integration can pick up that recognized text during...

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Kora.ieKora.ie
Kora.iePLUS
Jun 16, 2026
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Q: the sidebar in chrome broken?

Hi , it kept loading since new update. is it the issue people having now, or just me?

Founder Team
Yanghuang_remio

Yanghuang_remio

Edited Jun 16, 2026

A: Hi, thanks for reporting this. Sorry about the trouble after the update.
Could you please contact us at [email protected] and include:
1. your Chrome version
2. your app version
3. a screenshot or short screen recording of the sidebar loading issue
4. whether restarting Chrome or disabling/re-enabling the extension helps
We’ll help check whether this is a known issue or something specific...

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faisalmonfaisalmon
faisalmon
Jun 16, 2026
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Q: Remio and Wechat? usecase ?

I just saw that there is an option to connect WeChat. Is it safe to use? What are the use cases? I am currently living in China as a student, so how can WeChat be used to connect with Remio? Is it really safe? Are there any tutorials for maximizing the use of Remio?

Founder Team
Yanghuang_remio

Yanghuang_remio

Jun 17, 2026

A: Hi! The WeChat connection in Remio is mainly a “Remio assistant” inside WeChat. You can think of it a bit like WeChat’s File Transfer Assistant.
Common use cases:
1.Quickly save content into Remio
You can forward messages, links, articles, public account posts, files, or thoughts to the Remio WeChat assistant, and they will be synced into your Remio desktop client.
2.Save WeChat public account...

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