Q: Is there a way to use your tool for longer videos?
I have a video 20 minutes long. I cannot use your tool for that? Or Would I split, process and combine? Why is there a limit and is there a way to get more time?
Founder Team
RenderCut
Dec 17, 2025
A: Hey There,
We do not have longer video processing at the moment due to some limitations in rendering engine. We are actively working to increase that.
YOu may use free tool to split and merge your videos after and before rendering process. We do not have editing tools included.
I've been using a lot of credit because I thought I was doing something wrong ... But when I try to save the video with a custom styling. when I try to export, I always get the same styling which isn't good at all !
I tried to get support from the app, but can't find where to get in touch !
Founder Team
RenderCut
Dec 10, 2025
A: Hey,
Can you please write us on team@rendercut.io with your video page url? Lets have a conversastion over an email so we can have details about the issue you are facing and can fix it effitiently.
Hi, I purchased a code first to check out the product. I liked it and bought 2 more codes. How do I get the stacked version? When I tried redeeming the code, it cancelled the old subscription and activated the new plan. I want to stack as three codes. Should I get refund for all three and purchase again?
Founder Team
RenderCut
Edited Dec 3, 2025
A: When you apply new code, it will cancel your old tier and based on the number of codes redeemed, you will be enrolled to the new tier.
So, you do not need to refund and purcahse again. As you mention you still have one code reaming to redeem, please go ahead and redeem it and you will be enrolled to Tier 3 which is 3 code stacking plan.
I tested on the English video, and it worked great, but failed with the Hindi version. Am I missing anything?
Founder Team
RenderCut
Dec 1, 2025
A: Hey Prince,
Can you pelase write us on team@rendercut.io? We need to check the video if there is any specific issue. So, if you can give us more details, it would be helpful to use to chekc the issue if any.
Please note that it only transcibes the video and not translate. So, if you will uplaod video which has voice or speaking language english and if you choose Hindi as language, it will not...
Q: Is there a way to use your tool for longer videos?
I have a video 20 minutes long. I cannot use your tool for that?
Or Would I split, process and combine?
Why is there a limit and is there a way to get more time?
RenderCut
Dec 17, 2025A: Hey There,
We do not have longer video processing at the moment due to some limitations in rendering engine. We are actively working to increase that.
YOu may use free tool to split and merge your videos after and before rendering process. We do not have editing tools included.
Share RenderCut
Q: Custom styling doesn't work !
I've been using a lot of credit because I thought I was doing something wrong ...
But when I try to save the video with a custom styling.
when I try to export, I always get the same styling which isn't good at all !
I tried to get support from the app, but can't find where to get in touch !
RenderCut
Dec 10, 2025A: Hey,
Can you please write us on team@rendercut.io with your video page url? Lets have a conversastion over an email so we can have details about the issue you are facing and can fix it effitiently.
Share RenderCut
Q: How do I change a video aspect ratio to 16:9
RenderCut
Dec 9, 2025A: Hey there,
We are not supporting changing aspect ratio at the moment. We will soon update it.
Share RenderCut
Q: Not able to stack codes
Hi, I purchased a code first to check out the product. I liked it and bought 2 more codes. How do I get the stacked version?
When I tried redeeming the code, it cancelled the old subscription and activated the new plan. I want to stack as three codes.
Should I get refund for all three and purchase again?
RenderCut
Edited Dec 3, 2025A: When you apply new code, it will cancel your old tier and based on the number of codes redeemed, you will be enrolled to the new tier.
So, you do not need to refund and purcahse again. As you mention you still have one code reaming to redeem, please go ahead and redeem it and you will be enrolled to Tier 3 which is 3 code stacking plan.
Share RenderCut
Q: no option for hindi
I tested on the English video, and it worked great, but failed with the Hindi version. Am I missing anything?
RenderCut
Dec 1, 2025A: Hey Prince,
Can you pelase write us on team@rendercut.io? We need to check the video if there is any specific issue. So, if you can give us more details, it would be helpful to use to chekc the issue if any.
Please note that it only transcibes the video and not translate. So, if you will uplaod video which has voice or speaking language english and if you choose Hindi as language, it will not...
Share RenderCut